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Yes they both need to be on when setting up the bluetooth.
Sorry, there was a problem. Please try again later.Hi, Thank you for reaching out to us. The WHCH710N are designed to worked with compatible Bluetooth devices that supports A2DP Bluetooth profile. Please check if your Bluetooth receiver is capable of transmitting audio to a Bluetooth device such as wireless headphones. However, this headphones can also be connected wired using its supplied headphone cable on a receiver with headphone audio out (3.5mm/Aux) port to listen to your music. You may check this link with information about the Bluetooth function of the headphones: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752770.html Hope this information helps! - Kris
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