Questions & Answers

Name: Sony - WHCH720N Wireless Noise Canceling Headphones - Black
Brand: Sony
SKU: 6533162
Price: 98 USD
Availability: InStock
Rating: 4.6 (1546 reviews)

Sony - WHCH720N Wireless Noise Canceling Headphones - Black

Model:: WHCH720N/B; |
SKU:: 6533162

User rating, 4.6 out of 5 stars with 1546 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 85 questions

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QuestionCan you forward songs from the ear phone?
Asked 1 year ago by Terrysonyphones.
- Answer Hi Terrysonyphones, Thank you for the question. To be able to listed to music, the WHCH720N has to be paired to a source device like mobile phone, laptop, or TV. For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Regards, -Craig
  Answered 1 year ago by SonyListens
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QuestionNeed operating instructions.
Asked 1 year ago by Richard.
- Answer Hi Richard, Thank you for reaching out to us. The WHCH720N's Help Guide and Reference guide can be found on this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/manuals Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, Carl
  Answered 1 year ago by SonyListens
  Answer this question
QuestionI understand if a Tv supports blue tooth they'll work great. Do I need to switch the audio output on tv to blue tooth eliminating the tv speakers for others to hear while watching tv? I need them to work for a 80 year old man that has a hard time hearing
Asked 1 year ago by Steve.
- Answer Hi Steve, Thanks for the question. There is no need to switch audio output when you want to listen to your headphones when watching TV. When you successfully paired your headphones to your TV, the TV speakers will automatically be disabled and the sound will come out from your headphones. The TV speakers will enable when you disconnect your Bluetooth headphones. For more details, kindly visit the link below : https://www.sony.com/electronics/support/articles/00159290 Regards, -Craig
  Answered 1 year ago by SonyListens
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QuestionIf I purchased two headphones could both be pared with my Sony TV and both work at the same time?
Asked 1 year ago by Tom.
- Answer Hi Tom, Thanks for the question. The WH-CH720 headphones can be paired with a TV that supports Bluetooth audio out (A2DP - Advanced Audio Distribution Profile). However, it is not possible to pair two WH-CH720 headphones simultaneously to a single TV. Most TVs, including Sony models, typically support connecting only one Bluetooth audio device at a time. If you need to use two headphones simultaneously, you might need to look into a Bluetooth transmitter that supports dual audio output. Regards, -Craig
  Answered 1 year ago by SonyListens
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QuestionI do woodworking. What is the NRR of these headphones?
Asked 1 year ago by BC11.
- Answer Hi BC11, Thank you for the question. Unfortunately, NRR is not listed as part of the product specifications. Please note that while they offer good noise-canceling features, they may not provide the level of hearing protection required in an extremely loud environment. It is recommended to use specialized hearing protection earmuffs that are specifically designed to protect against the high decibel levels that are produced by loud machines. These earmuffs often have a higher Noise Reduction Rating (NRR) and are built to handle your specific needs. Regards, -Craig
  Answered 1 year ago by SonyListens
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Questioncan they be used out doors while doing yard work?
Asked 1 year ago by BadFido.
- Answer They could, but they aren’t as snug fitting as other over ear headphones I’ve used.
  Answered 1 year ago by KIRE2631
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QuestionIs there a white color for this headphone
Asked 1 year ago by V.
- Answer Hi V, Thanks for the question. Yes. The WHCH720N is only available in black and white colors. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, -Craig
  Answered 1 year ago by SonyListens
  Answer this question
QuestionHow small do the fold up? No pics that I can find
Asked 1 year ago by Craig.
- Answer Hi Craig, Thanks for the question. The ear cups of these headphones can swivel to lay flat but the headband is not foldable. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Hope this helps! -Craig
  Answered 1 year ago by SonyListens
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QuestionI have a neighbor who lives about me who has a disabled child that bangs on the floor at night. Will these head phone block the sound.? Are they comfortable enough to sleep in?
Asked 1 year ago by customer.
- Answer If you sleep on your back, they’re probably comfortable to sleep in (I think they’re comfortable enough to sleep with, on my back). On your side… I didn’t find it comfortable but results may vary. I think the padding is comfortable, but maybe you won’t.
  Answered 1 year ago by Mischa
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Question1. Can I use this through Bluetooth with my HP laptop running on windows 11 ? 2. I have just now purchased this - how long should i charge before use ?
Asked 1 year ago by Kapali.
- Answer Yes you can
  Answered 1 year ago by KeonaM
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QuestionThe charge totally went down and now I can't seem to get it to charge .
Asked 1 year ago by Anonymous.
- Answer Contact Best Buy Geek squad
  Answered 1 year ago by KIRE2631
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QuestionMy ancient desktop computer does not have Bluetooth. It sits on the floor beside my desk. How long is the cable with the 3.5 mm plug?
Asked 1 year ago by ThinOnTop.
- Answer Hi ThinOnTop, Thank you for your inquiry! The supplied headphone cable is approx. 1.2 m (47.25 in.) and USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) I hope this helps! Regards, Carl
  Answered 1 year ago by SonyListens
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QuestionWhat is the frequency range? can You turn off the noise cancelling feature.
Asked 1 year ago by sean.
- Answer Hi Sean, Thank you so much for your inquiry! FREQUENCY RESPONSE (BLUETOOTH® COMMUNICATION) 20–20,000 Hz (Sampling frequency 44.1 kHz) Also, yes you can turn off the noise canceling function/Ambient Sound Mode from the “Sony | Headphones Connect” app. I hope this helps! Regards, Carl
  Answered 1 year ago by SonyListens
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QuestionI have a newborn and need something like this to work from home .my question is would this headphones prevent the costumer to hear the babe ?.I need something that they unable to hear the babe or anything on my background.
Asked 1 year ago by Rose.
- Answer I can still hear ambient sounds with the noise cancelling feature on, but much refuced. You can turn this feature off.
  Answered 1 year ago by KeithG
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QuestionWill these head phones work well and compatible with Samsung Galaxy phones?
Asked 1 year ago by Gennady.
- Answer I use it with my Samsung Galaxy Ultra. It pairs very quickly!
  Answered 1 year ago by ValerieB
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QuestionCan I use them for my iPhone 15 pro
Asked 1 year ago by Anonymous.
- Answer Yes, it works for my 14 plus so it will work for the 15 pro as well
  Answered 1 year ago by KeonaM
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QuestionWill these headphones work with a new iphone 15?
Asked 1 year ago by BK.
- Answer Hi BK, Thanks for the inquiry. Yes. The Sony WHCH720M can pair with your Iphone 15. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, -Craig
  Answered 1 year ago by SonyListens
  Answer this question
QuestionDo they work on airplane provided movies and music entertainment?
Asked 1 year ago by Bob.
- Answer Yep! Used mine for the first time on a plane and it actually helped my ears not to pop too.
  Answered 1 year ago by Sara
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QuestionCan this wireless headphone (Sony WHCH720N) connect to a TV that does not have Bluetooth connections?
Asked 1 year ago by Tom77.
- Answer it should come with a double sided aux plug that if the TV has a plug then the headphones can connect to it.
  Answered 1 year ago by user1427
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QuestionHow do you turn up the volume? Mine are maxed out on the Sony headphone app and my iPhone and aren't that loud.
Asked 1 year ago by Anonymous.
- Answer I agree… going through the same issue. These are definitely not worth the price
  Answered 1 year ago by MaryC
  Answer this question

Showing 41-60 of 85 questions

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Questions & Answers

Sony - WHCH720N Wireless Noise Canceling Headphones - Black

Q: QuestionCan you forward songs from the ear phone?

Q: QuestionNeed operating instructions.

Q: QuestionI understand if a Tv supports blue tooth they'll work great. Do I need to switch the audio output on tv to blue tooth eliminating the tv speakers for others to hear while watching tv? I need them to work for a 80 year old man that has a hard time hearing

Q: QuestionIf I purchased two headphones could both be pared with my Sony TV and both work at the same time?

Q: QuestionI do woodworking. What is the NRR of these headphones?

Q: Questioncan they be used out doors while doing yard work?

Q: QuestionIs there a white color for this headphone

Q: QuestionHow small do the fold up? No pics that I can find

Q: QuestionI have a neighbor who lives about me who has a disabled child that bangs on the floor at night. Will these head phone block the sound.? Are they comfortable enough to sleep in?

Q: Question1. Can I use this through Bluetooth with my HP laptop running on windows 11 ? 2. I have just now purchased this - how long should i charge before use ?

Q: QuestionThe charge totally went down and now I can't seem to get it to charge .

Q: QuestionMy ancient desktop computer does not have Bluetooth. It sits on the floor beside my desk. How long is the cable with the 3.5 mm plug?

Q: QuestionWhat is the frequency range? can You turn off the noise cancelling feature.

Q: QuestionI have a newborn and need something like this to work from home .my question is would this headphones prevent the costumer to hear the babe ?.I need something that they unable to hear the babe or anything on my background.

Q: QuestionWill these head phones work well and compatible with Samsung Galaxy phones?

Q: QuestionCan I use them for my iPhone 15 pro

Q: QuestionWill these headphones work with a new iphone 15?

Q: QuestionDo they work on airplane provided movies and music entertainment?

Q: QuestionCan this wireless headphone (Sony WHCH720N) connect to a TV that does not have Bluetooth connections?

Q: QuestionHow do you turn up the volume? Mine are maxed out on the Sony headphone app and my iPhone and aren't that loud.

Most-viewed items

QuestionCan you forward songs from the ear phone?

QuestionNeed operating instructions.

QuestionI understand if a Tv supports blue tooth they'll work great. Do I need to switch the audio output on tv to blue tooth eliminating the tv speakers for others to hear while watching tv? I need them to work for a 80 year old man that has a hard time hearing

QuestionIf I purchased two headphones could both be pared with my Sony TV and both work at the same time?

QuestionI do woodworking. What is the NRR of these headphones?

Questioncan they be used out doors while doing yard work?

QuestionIs there a white color for this headphone

QuestionHow small do the fold up? No pics that I can find

QuestionI have a neighbor who lives about me who has a disabled child that bangs on the floor at night. Will these head phone block the sound.? Are they comfortable enough to sleep in?

Question1. Can I use this through Bluetooth with my HP laptop running on windows 11 ? 2. I have just now purchased this - how long should i charge before use ?

QuestionThe charge totally went down and now I can't seem to get it to charge .

QuestionMy ancient desktop computer does not have Bluetooth. It sits on the floor beside my desk. How long is the cable with the 3.5 mm plug?

QuestionWhat is the frequency range? can You turn off the noise cancelling feature.

QuestionI have a newborn and need something like this to work from home .my question is would this headphones prevent the costumer to hear the babe ?.I need something that they unable to hear the babe or anything on my background.

QuestionWill these head phones work well and compatible with Samsung Galaxy phones?

QuestionCan I use them for my iPhone 15 pro

QuestionWill these headphones work with a new iphone 15?

QuestionDo they work on airplane provided movies and music entertainment?

QuestionCan this wireless headphone (Sony WHCH720N) connect to a TV that does not have Bluetooth connections?

QuestionHow do you turn up the volume? Mine are maxed out on the Sony headphone app and my iPhone and aren't that loud.