Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Questions & Answers

No content
  • Front. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Angle. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Left. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 11. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 12. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 13. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 14. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • NOISE CANCELING TO THE NEXT LEVEL Dual Noise Sensor Technology Integrated Processor V1
  • "All Day Comfort: Sony's lightest Wireless Noise-canceling Noise headband ever."
  • Listen Longer: Up to 35 hours battery life* and 3 minutes charge for up to 60 minutes playback* with Sony. When connecting via Bluetooth, battery life is up to 35 hours for music playback usage when DSEE is turned off and codec is AAC. Up to 35 hours for communication time usage. Please note that usage hours may be shorter depending on the codec and the conditions of use. Actual performance varies based on settings, environmental conditions, and usage.
  • MULTIPOINT CONNECTION Connect to two devices at once. "Interoperability and compatibility among Bluetooth devices may vary."
  • In the box, there is a USB Type-C charging cable and a 3.5mm audio cable.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Precise Voice Pickup Technology with Beam Forming Mic. Compatible with Android smartphones (Google App) or iPhones (Siri). Bluetooth connection required.
  • The text on the image reads "Sony NFL Official Headphones of the NFL Sony."
  • Sony WHCH720N Overview Video video 2 minutes 48 seconds
  • Sony - WHCH720N - Product Overview Video video 0 minutes 48 seconds

Sony - WHCH720N Wireless Noise Canceling Headphones - Black

Model:
WHCH720N/B
SKU:
6533162
Your price for this item is $178.00
Page Showing 41-60 of 101 questions
Ask a Question

  • QuestionWill these read texts out loud on iphonw

    Asked by Trev.

    • Answer Hello Trev, thanks for your question. The WH-CH720N headphones can be paired and connected with an iPhone over Bluetooth for standard audio functions such as playing music and handling calls. However, If you want text messages or notifications read out loud on your iPhone while using the WH-CH720N headphones, you would need to set the iOS feature on your phone –Siri, for example, can announce (read aloud) incoming messages and notifications through compatible headphones, including the WH-CH720N headphones. Hope this answers your concern. Thanks for choosing Sony! Sincerely, Jenn.

      Answered by SonyListens

  • QuestionI need headphones for my Sony TV will they work with a Tv

    Asked by Al.

    • Answer Hi Al, Yes, the WH-CH720N headphones can be connected to a TV via Bluetooth, provided that the TV supports the Advanced Audio Distribution Profile (A2DP). Best regards, Eliab

      Answered by SonyListens

  • QuestionI mainley want to use headphones for TV will these work with my Sony TV

    Asked by AL.

    • Answer If your just using them to listen I think they are a great choice the sound quality with music is 9/10 I didn’t give it a 10 because I would love for them to be just a little bit louder… Just my preference.. Definitely better than average headphones for listening only… Hope this helps

      Answered by KhemB

  • QuestionWill these headphones work with Hisense smart TV?

    Asked by Dawood.

    • Answer Hello Dawood, Thank you for your interest in the WH-CH720N headphones! To answer your question briefly: if your TV supports the A2DP Bluetooth profile, you will be able to connect the headphones without any issues. We recommend checking the product specifications of your TV to confirm that it includes this profile. Thank you once again for considering Sony products! Best regards, Gus

      Answered by SonyListens

  • QuestionDo these come with a case of some kind?

    Asked by CD.

    • Answer They should but the absolutely don’t

      Answered by KhemB

  • QuestionWill these headphones automatically shut off if not in use for a certain period of time? I use a sleep timer on my audiobook, and fall asleep with my headphones on. Need them to disconnect from my phone automatically after im asleep.

    Asked by Momo.

    • Answer Hey Momo, that's an interesting question! Basically, yes! You can set the automatic power off to the time you prefer, and it should be working fine! For detailed information, you might check: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935917.html?search=auto%20power%20off https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html Thanks for considering Sony! Gus

      Answered by SonyListens

  • QuestionI have some Sony WHCH710N/B wireless headphones that connect wirelessly with my Samsung 950QC TV. The earpads are falling apart! Will the Sony WHCH720N work with my TV in the same way as my current headphones?

    Asked by ToshibaSamsung.

    • Answer Hi Hmid, thanks for your question regarding the WHCH720N headphones! We are sorry to hear that the earpads of your old ones are falling part, this is a good moment to go for the upgrade. These new headphones will definitely be able to connect wirelessly to the TV as your current ones do, all you need to do is going into the TV settings and pair the new ones via Bluetooth, and they will be ready to go! Thanks for choosing Sony, regards, -Dominick

      Answered by SonyListens

  • QuestionCan I use this to watch tv while still having the tv sound on for others?

    Asked by davidk.

    • Answer Hey Davidk, thanks for your question! About the connections, it will depend on your TV, the WHCH720N can be connected to your TV and if your TV can output the audio from Bluetooth and TV speakers at the same time, yes, it must work fine. We hope this helps with your question, thanks for considering Sony! Gus

      Answered by SonyListens

  • QuestionWhy will they only pair with either my iPhone or iPad? Not both?

    Asked by Jeff.

    • Answer No

      Answered by Will

  • QuestionCan I answer my iPhone with it or can I talk through them to who calling me?

    Asked by Me.

    • Answer Yes, you can answer calls on your iPhone using the Sony WH-CH720N headphones. When you receive a call, you can press the multifunction button on the headphones to answer it. You can also talk through the built-in microphone on the headphones to speak with the person calling you. The sound quality for both listening and speaking during calls is clear, and you can use the headphones just like a regular Bluetooth headset for hands-free conversations.

      Answered by Joybiswas

  • QuestionHi I am looking for dead phones for my Bravia Flat Screen TV

    Asked by JerryA.

    • Answer It seems like you may be looking for headphones (possibly "dead" meaning non-functional ones) to connect to your Bravia Flat Screen TV. If you're looking for wireless headphones to pair with your Sony Bravia TV, here are a few options: 1. Bluetooth Headphones If your Sony Bravia TV has Bluetooth functionality, you can pair Bluetooth headphones like the Sony WH-CH720N directly with the TV for wireless audio. 2. Wired Headphones If your TV doesn't support Bluetooth or you prefer wired headphones, you can use the 3.5mm audio output (if available on your TV) to connect wired headphones. For this, you’ll need an adapter or a headphone with a 3.5mm jack. 3. Using a Bluetooth Transmitter If your Bravia TV doesn’t have Bluetooth support, you can connect a Bluetooth audio transmitter to the TV’s audio-out port (like the headphone jack or optical audio out), which will then transmit the audio to any Bluetooth headphones you use. Let me know if you need more details on setting these up!

      Answered by Joybiswas

  • QuestionHow can you connect with usb port on airplanes

    Asked by Jcd.

    • Answer The phones come with a wire that you plug into the phone and into the audio jack on the plane. Don't know that you can connect to USB.

      Answered by Anonymous

  • QuestionCannot get this to pair/connect with my Samsung TV. I have Sony earbuds and they work great, but when I try to pair/connect these headphones to my Samsung TV, they will connect, then disconnect. I am fully charged and 1 foot away from the TV. Any ideas.

    Asked by JimmyMac.

    • Answer Hi JimmyMac, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue paring your new headphones with your Samsung TV. Please make sure your WH-CH720N headphones are not connected to any other device. If they are, disconnect them from that device before trying to pair with your TV. Please follow this link to isolate the issue: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777004.html If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl

      Answered by SonyListens

  • QuestionCan this headphone be used on airplanes? I understand it'd have to be wired to do so. I bought ch520 thinking it can be used on flights but was wrong.

    Asked by traveller.

    • Answer Yes

      Answered by Will

  • QuestionCan you forward songs from the ear phone?

    Asked by Terrysonyphones.

    • Answer Hi Terrysonyphones, Thank you for the question. To be able to listed to music, the WHCH720N has to be paired to a source device like mobile phone, laptop, or TV. For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Regards, -Craig

      Answered by SonyListens

  • QuestionNeed operating instructions.

    Asked by Richard.

    • Answer Hi Richard, Thank you for reaching out to us. The WHCH720N's Help Guide and Reference guide can be found on this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/manuals Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, Carl

      Answered by SonyListens

  • QuestionI understand if a Tv supports blue tooth they'll work great. Do I need to switch the audio output on tv to blue tooth eliminating the tv speakers for others to hear while watching tv? I need them to work for a 80 year old man that has a hard time hearing

    Asked by Steve.

    • Answer Hi Steve, Thanks for the question. There is no need to switch audio output when you want to listen to your headphones when watching TV. When you successfully paired your headphones to your TV, the TV speakers will automatically be disabled and the sound will come out from your headphones. The TV speakers will enable when you disconnect your Bluetooth headphones. For more details, kindly visit the link below : https://www.sony.com/electronics/support/articles/00159290 Regards, -Craig

      Answered by SonyListens

  • QuestionIf I purchased two headphones could both be pared with my Sony TV and both work at the same time?

    Asked by Tom.

    • Answer Hi Tom, Thanks for the question. The WH-CH720 headphones can be paired with a TV that supports Bluetooth audio out (A2DP - Advanced Audio Distribution Profile). However, it is not possible to pair two WH-CH720 headphones simultaneously to a single TV. Most TVs, including Sony models, typically support connecting only one Bluetooth audio device at a time. If you need to use two headphones simultaneously, you might need to look into a Bluetooth transmitter that supports dual audio output. Regards, -Craig

      Answered by SonyListens

  • QuestionI do woodworking. What is the NRR of these headphones?

    Asked by BC11.

    • Answer Hi BC11, Thank you for the question. Unfortunately, NRR is not listed as part of the product specifications. Please note that while they offer good noise-canceling features, they may not provide the level of hearing protection required in an extremely loud environment. It is recommended to use specialized hearing protection earmuffs that are specifically designed to protect against the high decibel levels that are produced by loud machines. These earmuffs often have a higher Noise Reduction Rating (NRR) and are built to handle your specific needs. Regards, -Craig

      Answered by SonyListens

  • Questioncan they be used out doors while doing yard work?

    Asked by BadFido.

    • Answer They could, but they aren’t as snug fitting as other over ear headphones I’ve used.

      Answered by KIRE2631

Page 3, Showing 41-60 of 101 questions

Best-selling headphones

  • Apple - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
    Your price for this item is $249.99
  • Apple - AirPods 4 - White
    Your price for this item is $129.99
  • Apple - AirPods 4 with Active Noise Cancellation - White
    Your price for this item is $157.99
    The comparable value for this item is $179.99
  • Apple - EarPods (USB-C) - White
    Your price for this item is $19.99
  • Apple - EarPods with Lightning Connector - White
    Your price for this item is $19.99