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Your price for this item is $99.99
The comparable value price is $178.00
Page Showing 21-40 of 145 questions
  • QuestionI love my new headphones. I use them for walking outside while talking with friends. I have paired them with my Samsung S24. How do I power off the headphones, but maintain the pairing/connection for the next use? I seem to be losing the connection.

    Asked by Ebd12345.

    • Answer To power off your Sony WH-CH720N headphones while maintaining the pairing for future use, simply hold down the power button until the headphones turn off (you’ll hear a confirmation tone or see the indicator light turn off). This will not delete the pairing; the connection with your Samsung S24 will remain saved. The next time you turn on the headphones, they should automatically reconnect to your phone if Bluetooth is enabled. If the connection isn’t automatic, make sure your phone’s Bluetooth is on, and select the headphones from the Bluetooth list. If you’re losing the connection frequently, try the following: Ensure your Samsung S24’s Bluetooth is turned on before powering up the headphones. Reset the headphones (hold the power button for 7 seconds) and re-pair them. Check for software updates on both your phone and the headphones. This should solve any connectivity issues!

      Answered by Joybiswas

  • QuestionThe instructions say not recommend if you have a pacemaker. Do all wireless devices have this problem or what is the difference?

    Asked by Pacer.

    • Answer Hi Pacer, Thanks for reaching out. All headphones have this warning concerning pacemakers. It is important to note that the headphones contain magnets and emit radio waves, which can interfere with cardiac pacemakers and other medical devices. Therefore, it is advised not to use the headphones near medical devices or in crowded places such as trains or medical institutions. If you use a pacemaker or any other medical device, it is recommended to consult your doctor before using the WH-CH720N headphones. Regards, -Craig

      Answered by SonyListens

  • Questionare they adjustable

    Asked by deb.

    • Answer Hi deb, Thanks for the inquiry. Yes. To ensure the headphones fit you well, adjust the slider to a length where the headband touches the top of your head then adjust the orientation of the left and right units so that the earpads fit snugly all around your ears. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, -Craig

      Answered by SonyListens

  • Questiondo these also have a USB dongle or just bluetooth?

    Asked by sam.

    • Answer Hi sam, Thank you for your inquiry! These headphones have a Bluetooth function which is built-in to them. They do not come with a USB dongle. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Hope this helps! -Vincent

      Answered by SonyListens

  • QuestionCan I watch TV with them?

    Asked by Lolo.

    • Answer Yes as long as your TV has Bluetooth

      Answered by DarinS

  • QuestionAre they water proof? For like the sauna at the gym

    Asked by Bichota.

    • Answer absolutely not

      Answered by user261124

  • QuestionCan you turn off the noise cancelling function?

    Asked by Cathy.

    • Answer Hi Cathy, thanks for your question. Yes, you can turn the noise canceling function. Press the NC/AMB (noise canceling/Ambient Sound Mode) button to change the settings of the noise canceling function. You can select one of the following on the “Sony | Headphones Connect” app to set how you want the functions to change when you press the NC/AMB (noise canceling/Ambient Sound Mode) button. Noise canceling function: ON Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF Noise canceling function: ON Ambient Sound Mode: ON Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF Noise canceling function: ON Noise canceling function: OFF/Ambient Sound Mode: OFF With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 takes Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Hope this helps. Erin

      Answered by SonyListens

  • QuestionIs there a way to mute the mic while on a phone call so people can not hear me when I'm talking to them? If not, do u have a headset that does and is also ANC, AND AROUND THE SAME Price??

    Asked by Tina.

    • Answer Hi Tina, Thank you for the question! Unfortunately, the Sony WH-CH720N headphones do not have a dedicated mute function for the microphone during phone calls. While you can use the headphones for phone calls and the built-in microphone will pick up your voice, there is no specific button or feature to mute the microphone during a call. If muting the microphone is necessary, you may need to use the mute function on the phone itself. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Hope this helps! - Kris

      Answered by SonyListens

  • QuestionWould these work for watching TV. I want something wireless so I dont have to turn the sound up when others are watching.

    Asked by Jany.

    • Answer Absolutely assuming your TV has Bluetooth connectivity. I believe a lot do now. I use a Roku box so it works fine for me.

      Answered by Nrsdj6

  • QuestionI have paired with my Samsung s95b TV, but not getting sound from speakers. Can you help?

    Asked by Anonymous.

    • Answer Hi, Thank you for reaching out to us. We're sorry to hear if you are not getting sound from the speakers when the WHCH720N is connected to your TV. The function where you want to hear both sound from an external speaker and Headphones at the same time is a feature you need to check on your TV. With our Sony TVs, if you connect an external audio device to the TV headphone jack, the HDMI ports, or through a Bluetooth connection, the TV can't output sound from both the TV speakers and the audio device at the same time. We recommend to contact your TV manufacturer for better assistance. In case you need our help with your new headphones, feel free to contact us by sending an email to [email protected] with the following: Name: Best Buy Username: Telephone Number: Model Number: Issue: Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We apologize for the inconvenience and thanks again for purchasing Sony. - Kris

      Answered by SonyListens

  • QuestionCome with a case?

    Asked by Anonymous.

    • Answer no

      Answered by Anonymous

  • QuestionHey I just wanted to know how good the bass is for these headphones, I’ll like hearing every detail of my songs i listen to

    Asked by Anonymous.

    • Answer Hi there, The bass is strong and punchy by default, making the sound energetic. To hear every detail (which can be a challenge with heavy bass), you should use the free Sony | Headphones Connect app to adjust the Equalizer (EQ). You can easily turn the bass down slightly and boost the high-end frequencies to get the perfect balance of bass and clarity for your songs. Best regards, Eliab

      Answered by SonyListens

  • QuestionWill the Sony earphones work with a Samsung model un43nu6900 ? Thank you

    Asked by Daniel.

    • Answer Hello Daniel, Thank you for choosing Sony! We appreciate your question and are here to assist you. The Sony WH-CH720N headphones use Bluetooth and are designed to connect with any device that supports Bluetooth audio streaming (specifically, the A2DP profile). Whether they will work with your Samsung UN43NU6900 TV depends on the TV itself. We strongly recommend that you check your TV's specifications to confirm it has the A2DP Bluetooth audio output required to transmit sound to the headphones. You can learn how to put the unit into pairing mode to connect with any device supporting the A2DP profile by visiting the following link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776852.html?search=pairing Best regards, Fred

      Answered by SonyListens

  • QuestionCan I connect these to my TV?

    Asked by Deb.

    • Answer Hi Deb! Thanks for your interest in our headphones. We can certainly assist you with that. Yes, you can connect the WH-CH720N to your TV. These headphones use Bluetooth, so as long as your TV has a Bluetooth audio output feature, you should be able to connect them directly. One quick thing to check: your TV needs to support a specific Bluetooth profile called A2DP (Advanced Audio Distribution Profile) for this to work. If you're not sure, you can always check your TV's user manual or give the TV manufacturer's support a call to confirm. It's just a matter of putting your headphones into pairing mode and finding them in your TV's Bluetooth settings menu. If your TV doesn't have built-in Bluetooth, you can always use a separate Bluetooth transmitter plugged into the TV's audio output jack. You can learn more about this on our site. We've added more helpful details at the following link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776852.html Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionCan these be set up to work with any tv via wireless?

    Asked by StubbornMimi.

    • Answer Most modern TV's have Bluetooth connectivity. Simply turn BT and enter pairing mode. The Sony' will connect. FYI most TV's disable internal speakers when bluetooth is enabled. Depending on why you're using headphones this may/or may not be exactly what you want. You can always turn speakers down, but if disabled, others in the room won't hear anything.

      Answered by DSQUARED55

  • Questionhow do you increase the sound

    Asked by catlover.

    • Answer There are buttons on the side. At first it takes some use to remember which button is which but now I am easily able to increase or decrease the sound using the headphones. You also can use your device volume to increase or decrease.

      Answered by DebbieS

  • QuestionDoes this headphones block put most of the sound from the outside noise when noise cancelling is active

    Asked by UnknownUser.

    • Answer Hello Jay, Thanks for your question about the noise canceling on the WH-CH720N headphones. It's a great feature, and we're happy to provide some clarity on what you can expect. The WH-CH720N headphones are designed to effectively block out a significant amount of ambient noise,\ reducing low-frequency sounds, such as the hum of an air conditioner, the rumble of a train or bus, and airplane cabin noise. This allows you to immerse yourself more fully in your music or podcasts. While they do an excellent job of dampening external sounds, they may be less effective at canceling out higher-frequency noises like human voices or sudden, sharp sounds. For the best noise-canceling performance, we recommend using the Sony | Sound Connect app to ensure the noise-canceling feature is set to "ON" and not in Ambient Sound Mode. Additionally, keep your device's software up to date for a better performance. Thanks for your interest in our Sony headphones! Sincerely, Jenn | Sony Social Media Team

      Answered by SonyListens

  • QuestionDo these earphones cause static noise

    Asked by Bonka.

    • Answer I've never experienced that.

      Answered by AnaM

  • QuestionDo these work for TV hearing help?

    Asked by Gene.

    • Answer Yes

      Answered by DiannaR

  • QuestionCan they pair w plane entertainment

    Asked by TJ.

    • Answer Hello TJ, Thanks for your question! You can absolutely use your Sony WH-CH720N headphones with plane entertainment systems! The WH-CH720N comes with a 3.5mm headphone cable. Most in-flight entertainment systems have a standard 3.5mm audio jack—and you can still use the Noise Cancelling feature when connected wired, as long as the headphones are turned on! If you want to use your WH-CH720N wirelessly, you would need to purchase a separate Bluetooth audio transmitter as most airplane entertainment systems do not have Bluetooth capability. These transmitters plug into the plane's 3.5mm audio jack and then transmit the audio wirelessly to your Bluetooth headphones. Be aware that some older planes might have a dual-prong audio jack. If that's the case, you'll need a transmitter that either has a dual-prong connector or comes with an adapter for it. Thanks for considering our Sony headphones! Sincerely, Jenn | Sony Social Media Team.

      Answered by SonyListens