Questions & Answers
- Model:
- WHCH720N/L
- |
- SKU:
- 6533160
Highly rated by customers for: Sound Quality, Comfort, Battery Life
$98.00Your price for this item is $98.00
Comp. Value: $178.00
The comparable value price is $178.00
Page Showing 41-60 of 152 questions
Q: QuestionCan I connect these to my TV?
Asked by Deb.
- A:Answer Hi Deb! Thanks for your interest in our headphones. We can certainly assist you with that. Yes, you can connect the WH-CH720N to your TV. These headphones use Bluetooth, so as long as your TV has a Bluetooth audio output feature, you should be able to connect them directly. One quick thing to check: your TV needs to support a specific Bluetooth profile called A2DP (Advanced Audio Distribution Profile) for this to work. If you're not sure, you can always check your TV's user manual or give the TV manufacturer's support a call to confirm. It's just a matter of putting your headphones into pairing mode and finding them in your TV's Bluetooth settings menu. If your TV doesn't have built-in Bluetooth, you can always use a separate Bluetooth transmitter plugged into the TV's audio output jack. You can learn more about this on our site. We've added more helpful details at the following link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776852.html Thanks for considering Sony products! Best regards, Estefany
Answered by SonyListens
Q: QuestionCan these be set up to work with any tv via wireless?
Asked by StubbornMimi.
- A:Answer Most modern TV's have Bluetooth connectivity. Simply turn BT and enter pairing mode. The Sony' will connect. FYI most TV's disable internal speakers when bluetooth is enabled. Depending on why you're using headphones this may/or may not be exactly what you want. You can always turn speakers down, but if disabled, others in the room won't hear anything.
Answered by DSQUARED55
Q: Questionhow do you increase the sound
Asked by catlover.
- A:Answer There are buttons on the side. At first it takes some use to remember which button is which but now I am easily able to increase or decrease the sound using the headphones. You also can use your device volume to increase or decrease.
Answered by DebbieS
Q: QuestionDoes this headphones block put most of the sound from the outside noise when noise cancelling is active
Asked by UnknownUser.
- A:Answer Hello Jay, Thanks for your question about the noise canceling on the WH-CH720N headphones. It's a great feature, and we're happy to provide some clarity on what you can expect. The WH-CH720N headphones are designed to effectively block out a significant amount of ambient noise,\ reducing low-frequency sounds, such as the hum of an air conditioner, the rumble of a train or bus, and airplane cabin noise. This allows you to immerse yourself more fully in your music or podcasts. While they do an excellent job of dampening external sounds, they may be less effective at canceling out higher-frequency noises like human voices or sudden, sharp sounds. For the best noise-canceling performance, we recommend using the Sony | Sound Connect app to ensure the noise-canceling feature is set to "ON" and not in Ambient Sound Mode. Additionally, keep your device's software up to date for a better performance. Thanks for your interest in our Sony headphones! Sincerely, Jenn | Sony Social Media Team
Answered by SonyListens

Q: QuestionDo these earphones cause static noise
Asked by Bonka.
- A:Answer I've never experienced that.
Answered by AnaM
Q: QuestionCan they pair w plane entertainment
Asked by TJ.
- A:Answer Hello TJ, Thanks for your question! You can absolutely use your Sony WH-CH720N headphones with plane entertainment systems! The WH-CH720N comes with a 3.5mm headphone cable. Most in-flight entertainment systems have a standard 3.5mm audio jack—and you can still use the Noise Cancelling feature when connected wired, as long as the headphones are turned on! If you want to use your WH-CH720N wirelessly, you would need to purchase a separate Bluetooth audio transmitter as most airplane entertainment systems do not have Bluetooth capability. These transmitters plug into the plane's 3.5mm audio jack and then transmit the audio wirelessly to your Bluetooth headphones. Be aware that some older planes might have a dual-prong audio jack. If that's the case, you'll need a transmitter that either has a dual-prong connector or comes with an adapter for it. Thanks for considering our Sony headphones! Sincerely, Jenn | Sony Social Media Team.
Answered by SonyListens
Q: QuestionI have a Samsung tv, Model UN32F6000FFXZA which is a smart tv with blue tooth. I need to find wireless, noise cancelling headphones that will work with this tv?
Asked by Sue.
- A:Answer Hi Sue! We are delighted to assist you in recommending the perfect headphones for your television. Since your television is equipped with Bluetooth audio output, any of Sony's current or recent wireless noise-cancelling headphones should work. The WH-1000XM5 or WH-1000XM4 are highly recommended for the best overall experience, while the WH-CH720N offers a good balance of features and affordability. We encourage you to visit our official website at https://electronics.sony.com/?srsltid=AfmBOop3LzLZ25Bn_dyUiruCxfOLDkCX3HzCgT8h5hQOjHjZgPPtr0E9 to explore the various specifications and features of each headphone model. Thank you for considering Sony products! Best regards, Estefany
Answered by SonyListens

Q: QuestionWill these read texts out loud on iphonw
Asked by Trev.
- A:Answer Hello Trev, thanks for your question. The WH-CH720N headphones can be paired and connected with an iPhone over Bluetooth for standard audio functions such as playing music and handling calls. However, If you want text messages or notifications read out loud on your iPhone while using the WH-CH720N headphones, you would need to set the iOS feature on your phone –Siri, for example, can announce (read aloud) incoming messages and notifications through compatible headphones, including the WH-CH720N headphones. Hope this answers your concern. Thanks for choosing Sony! Sincerely, Jenn.
Answered by SonyListens

Q: QuestionI need headphones for my Sony TV will they work with a Tv
Asked by Al.
- A:Answer Hi Al, Yes, the WH-CH720N headphones can be connected to a TV via Bluetooth, provided that the TV supports the Advanced Audio Distribution Profile (A2DP). Best regards, Eliab
Answered by SonyListens

Q: QuestionI mainley want to use headphones for TV will these work with my Sony TV
Asked by AL.
- A:Answer If your just using them to listen I think they are a great choice the sound quality with music is 9/10 I didn’t give it a 10 because I would love for them to be just a little bit louder… Just my preference.. Definitely better than average headphones for listening only… Hope this helps
Answered by KhemB
Q: QuestionWill these headphones work with Hisense smart TV?
Asked by Dawood.
- A:Answer Hello Dawood, Thank you for your interest in the WH-CH720N headphones! To answer your question briefly: if your TV supports the A2DP Bluetooth profile, you will be able to connect the headphones without any issues. We recommend checking the product specifications of your TV to confirm that it includes this profile. Thank you once again for considering Sony products! Best regards, Gus
Answered by SonyListens

Q: QuestionDo these come with a case of some kind?
Asked by CD.
- A:Answer They should but the absolutely don’t
Answered by KhemB
Q: QuestionCan others hear the TV while you listen through headphones?
Asked by Mikki.
- A:Answer Yes
Answered by CharlesR
Q: QuestionDoes this work plugged into a Roku 65” Smart TV for Streaming?
Asked by Eric.
- A:Answer Download the Roku app and connect the sound output to your headphones and you will be able to listen through the headphones instead of the tv speakers
Answered by Bartender
Q: QuestionWill these headphones automatically shut off if not in use for a certain period of time? I use a sleep timer on my audiobook, and fall asleep with my headphones on. Need them to disconnect from my phone automatically after im asleep.
Asked by Momo.
- A:Answer Hey Momo, that's an interesting question! Basically, yes! You can set the automatic power off to the time you prefer, and it should be working fine! For detailed information, you might check: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935917.html?search=auto%20power%20off https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html Thanks for considering Sony! Gus
Answered by SonyListens

Q: QuestionHI1 IM JERRY. I'm 85 with limited patience and I CAN'T SEEM TO GET MY HADPHONES TO WORK. WHAT CAN YOOU DO TO HELP ME?
Asked by Anonymous.
- A:Answer Set up your "sending" device (TV or phone) to recognize bluetooth first. Then just turn on the headphones. You'll hear them start up. Your sending device should now see your headphones which you can then accept/choose and everything should work.
Answered by UncleMike
Q: QuestionI have some Sony WHCH710N/B wireless headphones that connect wirelessly with my Samsung 950QC TV. The earpads are falling apart! Will the Sony WHCH720N work with my TV in the same way as my current headphones?
Asked by ToshibaSamsung.
- A:Answer Hi Hmid, thanks for your question regarding the WHCH720N headphones! We are sorry to hear that the earpads of your old ones are falling part, this is a good moment to go for the upgrade. These new headphones will definitely be able to connect wirelessly to the TV as your current ones do, all you need to do is going into the TV settings and pair the new ones via Bluetooth, and they will be ready to go! Thanks for choosing Sony, regards, -Dominick
Answered by SonyListens

Q: QuestionCan I use this to watch tv while still having the tv sound on for others?
Asked by davidk.
- A:Answer Hey Davidk, thanks for your question! About the connections, it will depend on your TV, the WHCH720N can be connected to your TV and if your TV can output the audio from Bluetooth and TV speakers at the same time, yes, it must work fine. We hope this helps with your question, thanks for considering Sony! Gus
Answered by SonyListens

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