Questions & Answers

Q: QuestionJust bought these and fully charged,Audio works fine, range is adequate. when i place on charge base headphone led remains green and there is no red led for charge indication is this correct.

Asked 5 years ago by DDan.

• A:Answer Did you charge the battery when unit first assembled? then recharge again like instruction said. I dont think miine changed till second step in charging. First time it took almost a day but now the recharge fast. Look at charging step on instructions again, it needs to be highlighted so people wont thinkk it is a defect.. At least thats what i read! I think it did take a longer time but it works so great! I love mine. Issue is only those first two charge steps. One the battery when first assembled then same phone with battery second time! I would try that step again? May be not the issues but worth a try?

  Answered 5 years ago by DeefromTN

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Q: QuestionCan I use these with my IPad

Asked 5 years ago by Nick.

• A:Answer No, because it is for TVs due to an audio output that is needed to be plugged into the receiver along with the TV.

  Answered 5 years ago by JrandJr

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Q: QuestionHow is the volume controlled on these headsets? If you turn up the volume on the TV to increase volume on the headset, won't that be too loud for people not wearing the headsets?

Asked 5 years ago by Larry.

• A:Answer There is a volume control on the headset so you can turn down TV & turn up headset.

  Answered 5 years ago by RussVerified Purchase

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Q: Questioncan these be used with a pc?

Asked 5 years ago by Anonymous.

• A:Answer Yes it can. Anything that has a headphone jack you can use these with!! Enjoy!

  Answered 5 years ago by ESW112Verified Purchase

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Q: QuestionHow do you hook WH RF 400 head phones to comcast

Asked 5 years ago by Char.

• A:Answer You will need a aux cord audio connection to listen to these headphones.

  Answered 5 years ago by FudgeVerified Purchase

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Q: QuestionI'm looking for a set of headphones that will work with all the streaming apps. My mother is hearing impaired, and her current set doesn't work with any of the app on our TV. Will these do the job?

Asked 5 years ago by Desperate.

• A:Answer I’ve had these for a few weeks and really like them. They should help. I am also hard of hearing and these do the job. I’m not sure about using with hearing aids! Easy setup & ready to go. Charge headphones before using. Good luck.

  Answered 5 years ago by MAhlquistVerified Purchase

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Q: Questiondoes the charging station plug into a USB receptacle on the Sony TV?

Asked 5 years ago by kj9ptom.

• A:Answer No it doesn't. Standard outlet and headphone Jack.

  Answered 5 years ago by FudgeVerified Purchase

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Q: QuestionMy tv doesn’t have a input jack for sound and no red and white out puts either. Can I use the headphones using hdmi adapter to the tv or what kind of adapter would work best?

Asked 5 years ago by Ritzy.

• A:Answer I had an audio output jack on mine. It was just like for headphones on a phone.

  Answered 5 years ago by MikeVerified Purchase

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Q: QuestionCan I hook these up to my Bose sound bar?

Asked 5 years ago by Gonzcrzy.

• A:Answer Should work if you have the digital audio OUT place to plug it into.

  Answered 5 years ago by DeefromTN

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Q: QuestionLooking for a work around to audio shutting down on tv when headset is plugged in. There's no audio output on tv box. Is there some other place to plug the headset in so we can watch together? Or some other wire to use?

Asked 5 years ago by librown50.

• A:Answer Buy another set of the headphones and then 2 can wear them and hear together they will both receive the sound from the one connected base unit. The other base will be used as a charger for the second set of headphones.

  Answered 5 years ago by WaynewrightVerified Purchase

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Q: QuestionCan these headphones be connected to a TV or Cable box via DIGITAL AUDIO OPTICAL cables. If so what will I need to make the connection. The current sound quality using the supplied cable is not very good. Thanks John T 6/10/2020

Asked 5 years ago by JohnT.

• A:Answer I do not think so. The sound with the 3.5 jack is very good in my case. You will have to review if there is any equipment able to produce signals interference near your transmitter.

  Answered 5 years ago by MarioQVerified Purchase

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Q: QuestionAre these wireless headphones compatible with the Sony Bravia tv (X750H Series)?

Asked 5 years ago by JustAQuestion.

• A:Answer Hi there, i just contacted Sony Support and this particular model does only support Jack entry for cabled headphones, Only X850H and above are compatible with bluetooth headphones or wireless headphones. That being said, maybe there is a way to go around this restriction as far as bluetooth is available on X750H, you may have to install a bluetooth apk on your Android Tv Sony to force it to work, but i'm just saying.

  Answered 5 years ago by Techfinity

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Q: Questionneed replacement battery for headphine or charger Ni-MH

Asked 5 years ago by Anonymous.

Q: QuestionSharp Smart TV HDMI Model LC55G170995H03158. Has a digital output plug. Cisco Digital Home Cable box HWID=3134 Model 9865 (2/4/2014), in the back it has two USB 2.0 and one ethernet plugin's, and output audio plug. Will this work both audio's?

Asked 5 years ago by Dennis.

Q: QuestionWill these work with a sharp tv?

Asked 5 years ago by Sonnergirl.

• A:Answer As long as it has audio out it should work.

  Answered 5 years ago by DbdnSffVerified Purchase

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Q: QuestionIs this BlueTooth technology?

Asked 5 years ago by Foxie.

• A:Answer No. Its RF. My sony tv is not bluetooth but just plug leads in to audio sockets in tv & base unit transmits to headphones. You do not need any other attachments. Work great!

  Answered 5 years ago by RussVerified Purchase

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Q: QuestionAre replacement batteries necessary. Do you sell replacement batteries. If so, what is the cost for BP-HP800-11.

Asked 5 years ago by Al.

• A:Answer They are rechargeable you shouldn’t need replacement batteries. You charge them on the receiver when you are done with them.

  Answered 5 years ago by DbdnSffVerified Purchase

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Q: QuestionI have a samsung QLED don’t have audio jacks. How can I install these headphones?

Asked 5 years ago by Deoutydog1.

• A:Answer Great sound easy to connect

  Answered 5 years ago by MadogVerified Purchase

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Q: QuestionCan I hook this up to my home stereo system. Does it transmit in stereo or mono

Asked 5 years ago by RJ.

• A:Answer Yes and yes

  Answered 5 years ago by WaynewrightVerified Purchase

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