“We have 2 portable bluetooth speakers One keeps cutting and won't pair to other devices. It seems to only pair with the other speaker. Is there a way to reset them to factory? Im thinking this may help or at least it's a thought”
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Hi Jsthngn, We are sorry to hear that you are having a connection issue with the other speaker. Before resetting the speakers to factory settings, you may consider the suggestions from this link: http://helpguide.sony.net/speaker/srs-xb10/v1/en/contents/TP0001266490.html If the issue is still unresolved, follow the guide from the links below to reset and initialize the speakers to factory settings: http://helpguide.sony.net/speaker/srs-xb10/v1/en/contents/TP0001266519.html http://helpguide.sony.net/speaker/srs-xb10/v1/en/contents/TP0001266520.html Regards, Vincent
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