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Hi Robbin, We regret to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue: https://www.sony.com/electronics/support/portable-speakers-srs-series/srs-xb10/articles/00030345 ~Ralph
Sorry, there was a problem. Please try again later.Mine did with no issues
Sorry, there was a problem. Please try again later.
