“My SRS-XB40 WILL NOT CHARGE THE BATTERY, EVENTHOUGH IT IS PLUGGED IN AND THE ORANGE CHARGE LIGHT IS ON. AFTER CONNECTING THE CHARGER FOR HOURS, I TURN IT ON, BUT SHUTS OFF IN A FEW MINUTES. I HAVE TRIED TO RESET WHILE ON, BUT NO RESOLVE. HELP”

1-2 of 2 Answers

• This are signs of a faulty battery. A common issue with this series of Sony speakers.

  Answered by Sameoldsameold 5 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hello Terbear, we do apologize for the inconvenience. You may follow the troubleshooting steps provided on the links below to isolate and fix the issue with the speaker: http://helpguide.sony.net/speaker/srs-xb40/v1/en/contents/TP0001266524.html http://helpguide.sony.net/speaker/srs-xb40/v1/en/contents/TP0001266520.html Regards, _Bob

  Answered by SonyListens 7 years ago

  Helpful (31)Unhelpful (65)

  Report

  Sorry, there was a problem. Please try again later.