Questions & Answers

Q: QuestionWill Sony xb40 they pair with Samsung television

Asked 7 years ago by Anonymous.

• A:Answer Yes, if the Samsung TV is capable of Bluetooth.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs is possible to free-stand the speaker vertically during playback? I noticed one of the product pictures show the speaker in a vertical position, but I didn't know if it would be steady enough with the bass vibrations during playback.

Asked 7 years ago by Justin.

• A:Answer Yes, it can free-stand vertically during playback; however, if slightly hit, it could easily fall over.

  Answered 7 years ago by MillerTimeVerified Purchase

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Q: Questionwanting to use this for my ipod music for a indoor aquatics class. I was wondering if the sound is loud enough for a indoor pool area. Thanks!

Asked 7 years ago by Dogmom.

• A:Answer Without knowing the room specifications size-wise and also if there's background water noise and then again if you're teaching or having a lot of people that are talking and it's an echo your room who can actually say. The Acoustics are going to matter how far the sound travels but in my experience they're very conducive to loud music and a very substantial extra bass feature. I used two of them as kind of a makeshift sound bar because I live in a small apartment and I have a double output headphone setup on my television and when I have them all the way up I'm using my TV volume at 2. So for what all that's worth I would suggest trying one of them and if not take it back to Best Buy cuz you got that window of time for a refund. Also, I've never had a problem with the three that I do own is there durable they hold a charge for many hours before it tells you to recharge so all around for me they work out great. I hope that helps you and good luck. David

  Answered 7 years ago by DrummerDavePVerified Purchase

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Q: QuestionHi my speaker is a lot loader on the right side than it is on the left side is there a way to even it out?

Asked 7 years ago by Tyrone.

• A:Answer There is a speaker up and down control built into the until use it to adjust the volume.

  Answered 7 years ago by EarlyadopterVerified Purchase

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Q: QuestionHow do I answer my iPhone using the speaker

Asked 7 years ago by Dimples100.

• A:Answer To answer call using your speaker you have to press the phone icon on the speaker

  Answered 7 years ago by eduardoelejaga7Verified Purchase

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Q: QuestionCan I pair it to my Sony HTCT800 sound bar.

Asked 7 years ago by MIp.

Q: QuestionI added the Bluetooth device Sony speaker. It added the device but said it was not installed properly. It could not find the device driver. I updated computer, had to uninstall the harmony program to start my computer. Works only plugged in as auxiliary

Asked 7 years ago by Drc.

• A:Answer Try pressing the reset button on the back of the unit. This may help. I had somewhat of a similar issue with it not pairing to my phone between using on an android device and an Apple device.

  Answered 7 years ago by LHarmonVerified Purchase

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Q: QuestionI would like to know if the rechargeable battery is replaceable? Has anyone taken this speaker apart? Thx

Asked 7 years ago by Jay.

Q: QuestionHow many watts does it have?

Asked 7 years ago by Nuny.

• A:Answer Hi Nuny, Approximately 30W on the operation. Here is the link to its manual for your reference: https://docs.sony.com/release//Help_4694133114.pdf -Jerome

  Answered 7 years ago by SonyListens

  
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Q: QuestionThe Sony XB series can pair whit the Sony SRS series to play music at same time?

Asked 8 years ago by CSC.

• A:Answer It can be but it is recommended to use two of the same type for better stereo quality.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI have misplaced the charger cable for my Sony XB40 How do I replace this ? Do you guys sell it separately or are you guys able to replace it for me ?

Asked 8 years ago by Steph.

• A:Answer Hi, Steph, Thanks for bringing this to our attention. You may contact us at [email protected] to get a charger replacement for your portable Bluetooth speaker. Regards, Vincent

  Answered 8 years ago by SonyListens

  
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Q: QuestionWhy do lights not working

Asked 8 years ago by BigD.

• A:Answer Hold on to the bass button. It turns the lights on and off .

  Answered 8 years ago by SoundhoundVerified Purchase

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Q: QuestionHow many watts is it?

Asked 8 years ago by pkh43.

• A:Answer Hi pkh43, this unit has 30 Watts. For more information about this unit, you may also visit the link below. Thanks! ^Ron https://docs.sony.com/release//SPECS/SRSXB40BLK_mksp.pdf

  Answered 8 years ago by SonyListens

  
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Q: QuestionI just use my speaker for 4 hours and then said please charge but the charger light doesn't blink so is not true that the battery is durable 24 hrs or something wrong with this speaker i press the reset button but still how long can i use continuously

Asked 8 years ago by Rosita.

• A:Answer When you put it on the charger the red light indicates its charging leave it charging over night and next day listen to music for 24 hours

  Answered 8 years ago by MarcoVerified Purchase

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Q: QuestionHey I asked a question about a week ago saying that I have sony speaker SRS_X40 and that I have problems with the battery I still have the same problem when the speaker shows 50% Battery the sound heard low and now say please charge I press reset button

Asked 8 years ago by Ben.

• A:Answer I did a quick look through on the guide when i first got mine and i did notice that it is pretty temperature picky. It has a recommended temp of 40-96 degrees F. may be a little lower then 40 but its somewhere in that range. I also read that when it gets to hot, maybe from direct sunlight or charging while playing it may reduce volume or even shut off to protect the unit from any damage, to the battery or speakers. I have not ran mine a ton since i got it or outside so im not sure as to how fast it may heat up on its on without any sunlight or outside heat. But this may be what you are experiencing. Hope it helps.

  Answered 7 years ago by BrianH

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Q: QuestionHey I really love this speaker is the best but I don't know if I can ask this when I bought it I forgot add the insurance plan to my speaker and already past the 15 days that I can add it I can still add the insurance plan for my speaker? Thanks

Asked 8 years ago by Rocio.

• A:Answer I thought it was 30 days. Im not sure if their policy has changed. But when i purchased a tablet for my gr. son, my money was funny and my dollars couldnt hollar. I went back in the 30 day period and put insurance onto the tablet. Call and see

  Answered 7 years ago by CharlenemjonesVerified Purchase

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Q: QuestionHey I have the SRS_B40 speaker and I really love it but I don't know if I can ask this here but when I bought it I forgot add insurance plan for my speaker and already past more than 15 days I can still add it insurance plan for my speaker?

Asked 8 years ago by Rocio.

• A:Answer You can’t add insurance to your speaker after that time, but you may still be in your return policy especially if you’re Elite or Elite Plus. You could decide you don’t like it and return it. Then you could change your mind and buy another and go ahead and choose the Geek Squad.

  Answered 8 years ago by BillVerified Purchase

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Q: Questionhi does thee srsxb40 have a replaceable battery and if not then what after 2 years then it junk.

Asked 8 years ago by Anonymous.

• A:Answer Hi, the battery of the XB40 is not removable or replaceable. If the battery goes bad after 2 years, then you may send it for repair. Thanks! ^Ron

  Answered 2 years ago by SonyListens

  
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Q: QuestionWhat are the dementions of it. ?

Asked 8 years ago by Wildchild58.

• A:Answer 11" x 4.1" x 3.9" L x W x H

  Answered 7 years ago by BrianH

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