“The volume/skip button keeps coming off by itself since I first opened the box, once it gets lost the headphones will be useless. Any ideas to have this issue fixed?”
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This happened to me weeks after purchase, and I spent LOTS of time backtracking to find the “track” button. I Crazy Glued the tiny nipple back into it’s spot on the headset and it quit happening. Use a toothpick and make sure it’s oriented right. No need to go nuts, just enough glue to get the nipple in the center of the button; you’ll see what I’m talking about when the button hairline cracks and falls off. Lastly, make sure to contact Sony because this is probably the biggest complaint about this product.
Sorry, there was a problem. Please try again later.Hi Ivie, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Thanks. ~Ralph
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