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16 Questions & 69 Answers
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  • Question
    Do this earphones have bottom on it to adjust the volume and answering phone calls?   (5 Answers)

    By Theguy November 1, 2016.

    Answers
    • Best 
      Answer

      Personally own these and they do not have a direct volume control to your phone but do have dual use volume and track control buttons. You can adjust the volume on the headphones indirectly, meaning if you have your Bluetooth volume to high on your phone you can still turn the volume on the in ear headphones higher or lower separate from your phone. Also, you can use the volume buttons to move to the next track or back.

      By Silas685 November 6, 2016.

    • Question
      -Hi! I have 3 questions to ask: (1)Is there a zip tie or connecter in the back so the cord doesn't dangle(neck)? (2)Is the bass boosted very well like the headphone counterpart? (3)How long can it be wet before it messes with the device? -Thanks!   (2 Answers)

      By Anastasia July 15, 2017.

      Answers
      • Best 
        Answer

        Hi Anastasia, 1. There's a cable adjuster attached to the headset. 2. The bass is fixed and cannot be turned on. 3. Please check the water resistant performance of these headphones in the link below. https://docs.sony.com/release//Help_4595959111.pdf Thanks, >Joffrey

        By SonyListens July 16, 2017.

      • Question
        What is the overall length of these?   (2 Answers)

        By PapaRusty June 16, 2017.

        Answers
        • Best 
          Answer

          a little more than 3 inches

          By Sunspot June 17, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        When using an iPhone with the headset can voice commands be given to Siri?   (3 Answers)

        By Brian May 25, 2017.

        Answers
        • Best 
          Answer

          Yes

          By Mark July 19, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Are the headphones capable of handling swimming laps/underwater?   (5 Answers)

        By Mia March 12, 2017.

        Answers
        • Best 
          Answer

          No

          By Brian April 28, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is this headset original or no ?   (5 Answers)

        By Anas December 1, 2016.

        Answers
        • Best 
          Answer

          I don't understand your question. Please expand. If your simply wanting to know if they are Sony brand, then yes they are.

          By Steve62305 December 5, 2016.

        • Question
          I just purchased this yesterday and they are not staying on my ears. I am a petite women and if can return them because it is very frustrating.   (2 Answers)

          By Danielleajs July 9, 2017.

          Answers
          • Answer

            You should be able to, I don't see why not. Honestly I returnedmine for similar reasons. Nothing should worry you unless the original packaging is messed up. As long as everything is there.

            By Yezzer July 20, 2017.

            • Verified Purchaser
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        • Question
          Can I make and receive phone calls? The Mic seems very small and would come in extremely distorted, on my end, unless you talk really loud, is this true?   (5 Answers)

          By Anonymous May 24, 2017.

          Answers
          • Answer

            I use them on phone calls - work great, even with lots of background noise.

            By Cmarciniak June 16, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Does these earphones have the extra bass button like the headphone counterpart? Thanks in advance.   (5 Answers)

          By Cardel May 9, 2017.

          Answers
          • Answer

            No "Extra Bass Button" but the bass is outstanding on this product!

            By JEDITECHGUY July 2, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          When listening to music does next song advance automatically or do you have to advance it manually? I am listening to music saved to my SD card on my Samsung S7+.   (1 Answer)

          By MJ13 April 26, 2017.

          Answers

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