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Questions & Answers

Your price for this item is $999.99
Page Showing 1-12 of 12 questions
  • QuestionIs it compatible with esim?

    Asked by Heath.

    • Answer No. Physical dual sim only. Or single sim with SD card. Can't be dual with SD.

      Answered by Veedo

  • QuestionWill this work on verizon?

    Asked by KDZ.

    • Answer Yes, it says so in description. I'm stoked, been waiting for another Sony that works on Verizon. Last one that did only left you with 20GB of space after operation system. Have but had to change because I couldn't do anything with that. Everyone I did show would freak out saying "I didn't even know Sony made cellphones, meanwhile always been my favorite and first choice but seldom ever made one for Verizon and I refuse to switch from Verizon so had to get something different.

      Answered by Anonymous

  • QuestionIs there wireless earphones coming with the phone? Because in the official website they give the headphones too.

    Asked by Cicik.

    • Answer I did buy it with a $200 discount so I didn’t get the wireless earbuds. I think there is a promo on the Sony US site or maybe the early birds who bought the phone on its first month or so.

      Answered by silverstory

  • QuestionWould this be compatible with att 5g network?

    Asked by Majinky.

    • Answer Its was made specifically for US market so yes it supports all network frequencies of ATT .

      Answered by Anonymous

  • QuestionHow large of a micro SD size is supported?

    Asked by GrinchiePoo.

    • Answer Hi GrinchiePoo, Thank you so much for your inquiry! The Xperia 5 IV supports microSDXC (up to 1 TB). I hope this helps! Regards, Carl

      Answered by SonyListens

  • QuestionWill the green version be available at Best Buy?

    Asked by Kyle.

    • Answer Usually stores get black version only for preorders because thats the color appealing to most of the buyers... Imagine if they went with lets says purple or red(if model has it), only small percentage of people would buy it. I am sure bestbuy will sell other colors later as it is selling for older version of this phone. It still early after phone release, so they need sometime to restock , sony lists green version but estimated arrival date is month from now so if they cant have it now in their stores then thats also the reason why alternative stores as best buy cant have it either .

      Answered by Anonymous

  • Questionhow many mega pixels on the rear camera?

    Asked by cat.

    • Answer Hi cat, Thank you for your question. All 3 rear cameras are 12 MP. Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. -Ralph

      Answered by SonyListens

  • QuestionDoes this phone have wireless charging? Doesn't say in the specs.

    Asked by Lisa.

    • Answer Hi Lisa, Thank you for your question. Great news! The Xperia 5 IV supports wireless charging. You can use a Qi-certified wireless charger to charge the device wirelessly. Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. -Ralph

      Answered by SonyListens

  • QuestionHow many Android updates will the Sony provide? How long we will get security updates? Is the security updates includes the Android version updates or it starts after that?

    Asked by Sibi.

    • Answer Hi Sibi, Thank you for your question. The majority of Sony phones come with two upgrades and two years of patches. Please know that Google owns and maintains the Android operating system and is responsible for creating and issuing both upgrades and patches. You should update the software on your device to get the latest functionality, enhancements, and bug fixes in order to ensure optimal performance. When a software update is available, System update icon appears in the status bar. You can also check for new updates manually. The easiest way to install a software update is to do it wirelessly from your device. To check for new software: Find and tap [Settings] > [System] > [Software update]. Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. -Ralph

      Answered by SonyListens

  • QuestionWhat is working in Japanese sim e sim even though this is Japanese technology

    Asked by Kiyoshi.

    • Answer Hi Kiyoshi, We would like to know more about your question so we can help you out. Please email us at [email protected] with the following details: Name: Username: Model Number: Issue/concern: Telephone Number: -Ralph

      Answered by SonyListens

  • QuestionWill this work on T-Mobile??

    Asked by networks.

    • Answer Yes it will work with T-Mobile. That's the carrier i use on that phone and it supports 5G

      Answered by DelaureH

  • QuestionWill this work with India sim network if I move to india.

    Asked by Gajapathi.

    • Answer Hi Gajapathi, Thanks for your inquiry. U.S. Xperia models such as XQCQ62 are configured and intended to be used in the U.S. Please check with the International carrier first to ensure they support the Xperia 5 IV (US version) bandwidths. Please note: The 1-year limited manufacturer's warranty is only applicable within the country of purchase. Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. -Ralph

      Answered by SonyListens