“When in the case my right earbud flashes, I take it out and it acts like it doesn’t pair. It makes no noise. It just simply blinks rapidly in the case. And I have tried to reset the earbuds multiple times. I have found no success.”
Answer This Question
1-1 of 1 Answer
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. To fix the issue, here are the other tips for your reference: - Ensure the earbuds can be charged and be turned on - Delete the pairing records for the earbuds on your device (phone/tablet/etc.) and turn off the Bluetooth. - Turn on the Bluetooth on your device again, search for “Life Dot 2 XR” and pair the device to see if that worked. - Try with another device (phone/tablet/etc.) and see if the issue is the same. Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
Sorry, there was a problem. Please try again later.