“I bought these earbuds about 1 month ago and the right earbud has very low volume is there a fix?”
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Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we would love to get you what you need! If possible, please try the following steps to see if the issue persists: - Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips. This is best done when sound is playing through your earbuds at max volume. -Reset your headphone: 1. Open the charging case; 2. Press and hold the button behind the charging case for 10 seconds. The LED indicators of the earbuds will flash red 3 times and then the right LED rapidly flash white If it doesn’t help, please reach out to us via support service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sorry, there was a problem. Please try again later.Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we would love to get you what you need! If possible, please try the following steps to see if the issue persists: -Reset your headphone: 1. Open the charging case; 2. Press and hold the button behind the charging case for 10 seconds. The LED indicators of the earbuds will flash red 3 times and then the right LED rapidly flash white -Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips. This is best done when sound is playing through your earbuds at max volume. If it doesn’t help, please reach out to us via support service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sorry, there was a problem. Please try again later.