“Is it normal to hear static at low volumes? I've already reset the earbuds and re-paired with my devices, but still hear static at low volumes. I can't increase volume to 20%+ because the music gets too loud.”
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Definitely not. Try to test with another Bluetooth device, and if you still hear static, then return them. Most likely it is the earbuds. I love mine. Hope it works out.
Sorry, there was a problem. Please try again later.the sound in mine is clear with no ststic
Sorry, there was a problem. Please try again later.I hear no static with mine at all. I usually listen to audio stories. Maybe try ti update the headphones in the app？
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Sorry, there was a problem. Please try again later.Thank you for your inquiry. Regarding your question: It's normal to hear a little static at low volumes, if the static is too high that cannot endure, please try the below steps: - Make sure the charging case has enough power. Note: after the earbuds are fully charged, the steady white light on the earbuds will shut off. - Take the earbuds out of the case and see if a flashing white light comes on. If it doesn't, try manually pressing the button of the earbuds to power them on. - Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips. This is best done when sound is playing through your earbuds at max volume. -Try using another USB cable to power the charging case. We dearly hope we were able to help you with this information. If you need further information or this does not answer your question, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
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