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Page Showing 1-20 of 84 questions
  • QuestionWhat is the battery life of this Soundcore headphone?

    • Answer The battery life is 60 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect these headphones to two devices at once?

    • Answer Yes, you can connect these headphones to two devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this headphone have active noise cancelling?

    • Answer Yes, this headphone has hybrid active noise cancelling.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the headband adjustable on these headphones?

    • Answer Yes, the headband is adjustable on these headphones.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use a cable with this headphone?

    • Answer Yes, the cord is detachable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect these headphones to two devices at once?

    • Answer Yes, you can connect these headphones to two devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these headphones able to fold?

    • Answer Yes, these headphones have a foldable design.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there an app to customize the sound of the headphones?

    • Answer Yes, there is an app for EQ customization.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this headphone have a built-in microphone?

    • Answer Yes, this headphone has a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this headphone come with a carrying case?

    • Answer Yes, this headphone includes a carrying case.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this headphone have a built-in microphone?

    • Answer Yes, this headphone has a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the charging interface for these headphones?

    • Answer The charging interface is USB-C.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these headphones suitable for travel?

    • Answer Yes, these headphones are ideal for travel.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery last with ANC on?

    • Answer The battery lasts for 40 hours with ANC on.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these headphones work with hearing aids?

    Asked by Anonymous.

    • Answer Yes. They do. I bought them for my husband to wear over his hearing aids. He can keep his hearing aids on and enjoy movies on his phone tablet much easier now.

      Answered by SissieSue

  • QuestionWhat does "not true wireless" mean, as noted in the specs?

    Asked by DpatL.

    • Answer Wireless headphones don't require a wire to connect to the audio source. The audio is instead transmitted via Bluetooth. They're not called true wireless because they still have a wire running between the earpieces. Wireless headphones are available as on-ear/over-ear headphones and as earbuds. You can tell the difference because the two earpieces are actually connected. True wireless headphones don't have any wires whatsoever. They connect to the audio source using Bluetooth (and sometimes 2.4GHz wireless), and each earpiece is physically independent. True wireless headphones are only available as earbuds. Each pair of true wireless headphones has a primary and a secondary earpiece. The primary earpiece is connected to the audio source and sends the signal onto the secondary earpiece.

      Answered by Anonymous

  • Questionhow to operate, charge and turn on.

    Asked by sm4466.

    • Answer Thanks for your interest in our product. Here's a general guide on how to operate, charge, and turn them on: Turning On: 1. Press and hold the power button on the headphones. 2. Hold the button for a few seconds until you see an LED light flash or hear an audible indication that the headphones are turning on. Charging: 1. Locate the charging port on the headphones. This is typically a USB-C port. 2. Use the charging cable that came with the headphones to connect them to a power source. Operating: 1. Bluetooth Pairing: Put the headphones in pairing mode by pressing and holding the power button or a dedicated Bluetooth button until you see a blinking light or hear a pairing sound. Then, go to the Bluetooth settings on your device and select the Q20i from the list of available devices. 2. Play/Pause Music: There's a button on the ear cup you can press once to play or pause music. 3. Volume Control: There are usually volume up and down buttons. Press them to adjust the volume. 4. Active Noise Cancellation (ANC): There is a separate button to toggle this feature on and off. Please feel free to contact us via [email protected] if there is anything we can help you with.

      Answered by Soundcore Team

  • QuestionAre these headphones dust and water/sweat resistant. I.e are they good for the gym

    Asked by Scubasteve.

    • Answer Best Buy needs to update their specifications for this product as they correctly note that they are not water resistant, but unless the response from the manufacture is wrong, the specifications say these are "water proof".

      Answered by Anonymous

  • QuestionCan I plug this into a Jack on an airplane and listen? Like when you fly and the airplane has a show on so I can hear? It doesn’t show it as a fare but yet a prior question says you can. Does anyone know where it actually says this? Or can confirm that?

    Asked by Customer.

    • Answer Yes. The headphones have the standard 3.5mm headphone jack and come with the 3.5mm cord, as well. You can use these to plug into anything that has a standard headphone jack, including planes.

      Answered by Jaknox

  • QuestionHow long is the battery life?

    Asked by Lexus.

    • Answer Mine last me at least a full work week (40 hours) - without active noise canceling on.

      Answered by herefortheheadphones