Questions & Answers

Q: QuestionWhat is the benefit of the LDAC support?

• A:Answer LDAC support enables Hi-Res Wireless audio, providing 3 times more detail than standard Bluetooth codecs.

Q: QuestionHow long does the battery last with noise cancelling turned on?

• A:Answer With active noise cancelling enabled, the battery lasts for 40 hours.

Q: QuestionAre these headphones comfortable to wear for extended periods?

• A:Answer Yes, they are designed for comfort with rotating ear cups and a soft headband.

Q: QuestionHow do these headphones handle calls in noisy environments?

• A:Answer They use multiple microphones to enhance call clarity and reduce background noise.

Q: QuestionCan I connect these headphones to two devices simultaneously?

• A:Answer Yes, you can connect to two devices at the same time using multipoint connection.

Q: QuestionDo these headphones have a transparency mode?

• A:Answer Yes, they offer 5 levels of transparency mode to adjust ambient sound.

Q: QuestionAre these headphones, active noise cancellation? And is there an option to make them plug-in?

Asked 2 years ago by Ohlalaa.

• A:Answer Yes and yes. They come with an optional plug line.

  Answered 2 years ago by LouSrVerified Purchase

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Q: QuestionDoes this item have a built-in-mic?

Asked 2 years ago by Lizzy.

• A:Answer I am able to confirm that this has a built in MIC.

  Answered 2 years ago by WillRVerified Purchase

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Q: QuestionCan these headphones work while wearing Oticon "Real MiniRite" hearing aids?

Asked 1 year ago by pangean.

• A:Answer Yes, the Soundcore Space One True Wireless Noise Cancelling Over-the-Ear Headphones can generally be worn while using Oticon "Real MiniRite" hearing aids. Over-the-ear headphones typically have enough space to accommodate hearing aids without causing discomfort. However, comfort and fit can vary from person to person, so it might be a good idea to try them on to ensure they fit well together and do not cause any pressure or discomfort on your hearing aids.

  Answered 1 year ago by Soundcore Team

  
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Q: QuestionIt says they connect to 2 different devices, if im listening to music on my phone and I get a teams call on my pc will they switch to the call or will I have to be connected to the pc only for teams calls

Asked 5 months ago by Neil.

• A:Answer The Soundcore Space One headphones feature a Multipoint Connection, which allows them to connect to two devices, such as your phone and computer, simultaneously. This enables seamless switching between devices without the need to disconnect from one first. If you are listening to music on your phone and receive a Teams call on your PC, the headphones will switch to the call automatically, thanks to this feature. This enhances your productivity and convenience as you can toggle between devices with ease. Make sure the Multipoint Connection is enabled on your headphones and both devices are connected properly.

  Answered 5 months ago by Soundcore Team

  
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Q: QuestionCan I plug these in to use while watching in flight movies? Do they come with a plug?

Asked 7 months ago by GA.

This question was asked about the related product: Soundcore - by Anker Space One Wireless Adaptive Noise Cancelling Over-the-Ear Headphones - White

• A:Answer The Soundcore Space One Active Noise Cancelling headphones are designed for wireless use and do not come with a physical plug specifically for in-flight entertainment systems. However, you can use the wireless feature and noise cancellation to enjoy its benefits during your flight. If in-flight movies require a physical connection, you would need an adapter or cable provided by the airline or a compatible one separately. Regarding noise cancellation, the headphones are specifically optimized to cancel out low- and mid-frequency noises such as airplane engine sounds, providing a more immersive listening experience.

  Answered 7 months ago by Soundcore Team

  
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Q: Questionwhen driving can i still hear sirens or other safety noises

Asked 18 hours ago by butch.

Q: QuestionAre these headphones water resistant?

Asked 1 week ago by Inquiry.

• A:Answer No, the Soundcore Space One headphones are not water resistant.

  Answered 5 days ago by Soundcore Team

  
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Q: QuestionIs there a mute option on the ear phones while connected to a tablet video that I want to mute commercials?

Asked 2 months ago by miscellaneousanonymous.

• A:Answer Here’s how to customize controls: Download the Soundcore app from the App Store or Google Play. Pair your device with the headphones. Connect the app with your headphones. Navigate to the "Controls" section in the app. Customize the controls based on your needs (e.g., mute/unmute). By default, pressing either earphone plays/pauses audio, which might work as a way to skip commercials on your tablet. However, there is no explicit mention of a mute function, so customizing the controls through the app might be required.

  Answered 2 months ago by Soundcore Team

  
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Q: QuestionDo these headphones have a Transparency Mode like Anker Q20i?

Asked 4 months ago by Carol.

• A:Answer Yes l

  Answered 2 days ago by AntwayneV

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Q: Questioncan noise cancelling be turned off?

Asked 5 months ago by Anonymous.

• A:Answer Yes. Using nice big button.

  Answered 4 months ago by user162258Verified Purchase

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Q: QuestionAre they Bluetooth connected 5.o

Asked 7 months ago by Anonymous.

• A:Answer Yes. They are cordless.

  Answered 6 months ago by BestBOwnerVerified Purchase

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Q: QuestionWhat is the Total Harmonic Distortion (THD) at 1K and 10K?

Asked 7 months ago by peter.

• A:Answer Currently, there does not appear to be information available about the Total Harmonic Distortion (THD) at 1K and 10K specifically for the Soundcore Space One headphones in the provided knowledge base. You may want to examine general sound quality tips for these headphones, such as adjusting EQ settings via the Soundcore app, enabling LDAC for high-quality audio, or optimizing ANC mode for enhanced listening experience.

  Answered 7 months ago by Soundcore Team

  
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Q: QuestionWhat is the frequency range of the headphones

Asked 7 months ago by peter.

• A:Answer The frequency range for the Soundcore Space One True Wireless Noise Cancelling Over-the-Ear Headphones is not specified in the available documentation. Let me know if you need help with any other specific information or features.

  Answered 7 months ago by Soundcore Team

  
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