Questions & Answers

Name: Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - NVIDIA GeForce MX150 - 512GB SSD - HP Finish In Dark Ash Silver
Brand: HP
SKU: 6188321
Price: 1279.99 USD
Rating: 4.6 (1284 reviews)

Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - NVIDIA GeForce MX150 - 512GB SSD - HP Finish In Dark Ash Silver

Model:: 15-CH011DX; |
SKU:: 6188321

User rating, 4.6 out of 5 stars with 1284 reviews.

Highly rated by customers for:

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QuestionWhat is the difference between this one and ; (different prices)?!1 https://www.bestbuy.com/site/hp-spectre-x360-2-in- 1-13-3-4k-ultra-hd-touch-screen-laptop-intel-core-i7-16gb-memory-512gb-ssd-hp-finish-in-dark-ash-silver/6080200.p?skuId=6080200
Asked 7 years ago by Rose.
- Answer This one is a 15.6", the one you're talking about is a 13.3". This one is now on sale for 1,099.99!! Bigger for less
  Answered 7 years ago by TJ11
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QuestionHow much is the price of a charger for HP-Spectre x360 ?
Asked 7 years ago by Anonymous.
- Answer This computer uses a 90W charger. A model like this one would work. https://www.bestbuy.com/site/insignia-type-c-wall-charger-black/5880500.p?skuId=5880500
  Answered 2 years ago by HP Team
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QuestionI plan on using the included stylus a lot, so I'd like to know if a screen protector would affect the pen's performance. Or is the laptop screen resistant enough to not need a protector?
Asked 7 years ago by carrejua.
- Answer Hi there! The laptop is designed to withstand the use of a pen, so you should not need a screen protector.
  Answered 7 years ago by HP Team
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Questionis this thing a refurbished or brand new with sealed box??
Asked 7 years ago by pradeep.
- Answer Brand new
  Answered 7 years ago by Steelcityfan
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QuestionDoes this laptop come with Office? What software is already on it ?
Asked 7 years ago by Software.
- Answer No, this model does not come with Office pre-installed. Included software is as follows: HP Recovery Manager, HP Support Assistant, HP ePrint, Netflix, McAfee LiveSafe (30 days trial), HP 3D DriveGuard, Dropbox (25 GB Cloud Storage) (free for 1 year), HP Audio Switch, HP JumpStart and HP Connection Optimizer
  Answered 7 years ago by HP Team
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QuestionCan this computer drive a 4K monitor ( 21-27 inch) at4K resolution? Not interpret to 4K ! Thanks, Matt
Asked 7 years ago by Matt.
- Answer This computer does not have a GPU capable of driving the 4K monitor. You would need to use something like the HP Omen Accelerator to get that functionality.
  Answered 7 years ago by HP Team
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QuestionDoes this laptop come with WIndows 10 Pro 64 for remote desktop?
Asked 7 years ago by Scribbler.
- Answer No, this model comes with Windows 10 Home 64-bit
  Answered 7 years ago by HP Team
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QuestionIs it possible to upgrade the graphics memory with some kind of additional charge?
Asked 7 years ago by SG0925.
- Answer Unfortunately no, customization of this model cannot be done before purchase and acquisition of the laptop. That would have to be done later.
  Answered 7 years ago by HP Team
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QuestionIs it a refurbished laptop or brand new? And what was the production year of this model (15-CH011DX)?
Asked 7 years ago by Anonymous.
- Answer This device is new. There is no information available for your remaining question.
  Answered 7 years ago by CommunityAnswer
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QuestionWill this work with Linux Mint? Are there any compatibility issues or problems with wiping Windows and only using a Linux distro? I have heard earlier HP Spectres had problems with the audio.
Asked 7 years ago by jnys.
- Answer I cannot be sure as we do not develop the machines to work on Linux. However it should function and I am sure you would be able to get help online with finding workarounds for any issues.
  Answered 7 years ago by HP Team
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QuestionIs this a certified refurbished product?
Asked 7 years ago by Kendo.
- Answer Yes it is, :) All of BestBuy's refurbished units are certified.
  Answered 7 years ago by HP Team
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QuestionDoes this unit have coffee lake or kaby lake?
Asked 7 years ago by Cj.
- Answer It has an Intel i7-8500U, formerly referred to as Kaby Lake R. :)
  Answered 7 years ago by HP Team
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QuestionJust purchased this and for the life of me can not find the stylus... was it supposed to be in the box? or separate?
Asked 7 years ago by JBrant.
- Answer It was nested in a box within a box.
  Answered 7 years ago by joanie2
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Questiondoes this laptop have built in bluetooth to connect an external speaker ?
Asked 7 years ago by Russ.
- Answer Yes, this model is Bluetooth enabled.
  Answered 7 years ago by CommunityAnswer
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QuestionWe just bought this computer yesterday, got it home and planned to watch a college volleyball game through the college portal and we could never get the video to play. Checked the wifi and it was good, could watch on my iPhone but not the new computer?
Asked 7 years ago by rox.
- Answer Were you able to try other browsers?
  Answered 7 years ago by HP Team
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QuestionCan I plug in 3 external monitors to this laptop, either direct or using a docking station?
Asked 7 years ago by NADa.
- Answer You could use a Thunderbolt 3 external GPU to connect to multiple monitors.
  Answered 7 years ago by HP Team
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QuestionIs there anyway to hook this up to a larger computer monitor so I can use the monitor as a second screen?? Looking into getting this for pic editing. That way I can use the big screen to see all the tiniest of details while working on the pc.
Asked 7 years ago by Jess.
- Answer Yes
  Answered 7 years ago by Buzzkill
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QuestionWill this machine support Autodesk Cad Inventor? sys requirements here: https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Inventor-2019.html
Asked 7 years ago by SysRequirements.
- Answer Yes, it will support CAD Inventor.
  Answered 7 years ago by HP Team
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QuestionHello, I recently purchased this laptop and I was wondering if the laptop is supposed to make a tiny amount of noise? I put my ear to the laptop and I hear a little bit of a "rrrrrrrr" it's not incredibly loud, but it is noticeable when the room is quiet.
Asked 7 years ago by alana.
- Answer I sometimes hear a fan running from time to time. It's very faint, but I can hear it when there's silence in the room. It only stays on for a very short time. Perhaps this is what you're hearing.
  Answered 7 years ago by Anne
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QuestionCan this computer be used with the Occulus Rift?
Asked 7 years ago by Safety1.
- Answer This computer does not have a GPU which is needed for VR.
  Answered 7 years ago by HP Team
  Answer this question

Showing 81-100 of 139 questions

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Questions & Answers

Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - NVIDIA GeForce MX150 - 512GB SSD - HP Finish In Dark Ash Silver

Q: QuestionWhat is the difference between this one and ; (different prices)?!1 https://www.bestbuy.com/site/hp-spectre-x360-2-in- 1-13-3-4k-ultra-hd-touch-screen-laptop-intel-core-i7-16gb-memory-512gb-ssd-hp-finish-in-dark-ash-silver/6080200.p?skuId=6080200

Q: QuestionHow much is the price of a charger for HP-Spectre x360 ?

Q: QuestionI plan on using the included stylus a lot, so I'd like to know if a screen protector would affect the pen's performance. Or is the laptop screen resistant enough to not need a protector?

Q: Questionis this thing a refurbished or brand new with sealed box??

Q: QuestionDoes this laptop come with Office? What software is already on it ?

Q: QuestionCan this computer drive a 4K monitor ( 21-27 inch) at4K resolution? Not interpret to 4K ! Thanks, Matt

Q: QuestionDoes this laptop come with WIndows 10 Pro 64 for remote desktop?

Q: QuestionIs it possible to upgrade the graphics memory with some kind of additional charge?

Q: QuestionIs it a refurbished laptop or brand new? And what was the production year of this model (15-CH011DX)?

Q: QuestionWill this work with Linux Mint? Are there any compatibility issues or problems with wiping Windows and only using a Linux distro? I have heard earlier HP Spectres had problems with the audio.

Q: QuestionIs this a certified refurbished product?

Q: QuestionDoes this unit have coffee lake or kaby lake?

Q: QuestionJust purchased this and for the life of me can not find the stylus... was it supposed to be in the box? or separate?

Q: Questiondoes this laptop have built in bluetooth to connect an external speaker ?

Q: QuestionWe just bought this computer yesterday, got it home and planned to watch a college volleyball game through the college portal and we could never get the video to play. Checked the wifi and it was good, could watch on my iPhone but not the new computer?

Q: QuestionCan I plug in 3 external monitors to this laptop, either direct or using a docking station?

Q: QuestionIs there anyway to hook this up to a larger computer monitor so I can use the monitor as a second screen?? Looking into getting this for pic editing. That way I can use the big screen to see all the tiniest of details while working on the pc.

Q: QuestionWill this machine support Autodesk Cad Inventor? sys requirements here: https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Inventor-2019.html

Q: QuestionHello, I recently purchased this laptop and I was wondering if the laptop is supposed to make a tiny amount of noise? I put my ear to the laptop and I hear a little bit of a "rrrrrrrr" it's not incredibly loud, but it is noticeable when the room is quiet.

Q: QuestionCan this computer be used with the Occulus Rift?

QuestionWhat is the difference between this one and ; (different prices)?!1 https://www.bestbuy.com/site/hp-spectre-x360-2-in- 1-13-3-4k-ultra-hd-touch-screen-laptop-intel-core-i7-16gb-memory-512gb-ssd-hp-finish-in-dark-ash-silver/6080200.p?skuId=6080200

QuestionHow much is the price of a charger for HP-Spectre x360 ?

QuestionI plan on using the included stylus a lot, so I'd like to know if a screen protector would affect the pen's performance. Or is the laptop screen resistant enough to not need a protector?

Questionis this thing a refurbished or brand new with sealed box??

QuestionDoes this laptop come with Office? What software is already on it ?

QuestionCan this computer drive a 4K monitor ( 21-27 inch) at4K resolution? Not interpret to 4K ! Thanks, Matt

QuestionDoes this laptop come with WIndows 10 Pro 64 for remote desktop?

QuestionIs it possible to upgrade the graphics memory with some kind of additional charge?

QuestionIs it a refurbished laptop or brand new? And what was the production year of this model (15-CH011DX)?

QuestionWill this work with Linux Mint? Are there any compatibility issues or problems with wiping Windows and only using a Linux distro? I have heard earlier HP Spectres had problems with the audio.

QuestionIs this a certified refurbished product?

QuestionDoes this unit have coffee lake or kaby lake?

QuestionJust purchased this and for the life of me can not find the stylus... was it supposed to be in the box? or separate?

Questiondoes this laptop have built in bluetooth to connect an external speaker ?

QuestionWe just bought this computer yesterday, got it home and planned to watch a college volleyball game through the college portal and we could never get the video to play. Checked the wifi and it was good, could watch on my iPhone but not the new computer?

QuestionCan I plug in 3 external monitors to this laptop, either direct or using a docking station?

QuestionIs there anyway to hook this up to a larger computer monitor so I can use the monitor as a second screen?? Looking into getting this for pic editing. That way I can use the big screen to see all the tiniest of details while working on the pc.

QuestionWill this machine support Autodesk Cad Inventor? sys requirements here: https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Inventor-2019.html

QuestionHello, I recently purchased this laptop and I was wondering if the laptop is supposed to make a tiny amount of noise? I put my ear to the laptop and I hear a little bit of a "rrrrrrrr" it's not incredibly loud, but it is noticeable when the room is quiet.

QuestionCan this computer be used with the Occulus Rift?