“WHERE IS THE CABLE THAT YOU CAN USE WITHOUT THE BATTERY TO POWER THE CAM? I TRIED MY USB WHICH IS C BUT IT'S NOT WORKING! pLEASE HELP”
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Hi RAMEE2000. Good question. The Ring Spotlight Cam Pro Plug-In device comes with a plug-in USB-C power adapter (19.7 ft). The device offers dynamic switching between plug-in and battery power modes (requires purchase of Quick Release Battery Pack). Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Sorry, there was a problem. Please try again later.The cable comes in the box… if you bought the wired camera not the battery camera.’
Sorry, there was a problem. Please try again later.