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Page Showing 1-13 of 13 questions
  • QuestionHow many feet long is the cable cord plug-in?

    Asked by Pinoy.

    • Answer Hi Pinoy. Great question! The Ring Spotlight Cam Pro Plug-In has a power cable that is 19.5 feet long. Features for the Spotlight Cam Pro include HDR video, color night vision, audio+, dual-band wifi, LED spotlights, 3D motion detection, Bird’s Eye View, and motion zones. Learn more here: https://support.ring.com/hc/en-us/articles/9513837373332-Spotlight-Cam-Pro-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes this warn a person deteced that they are being recorded?

    Asked by TeeCee.

    • Answer It can, but i have the motion lights etc. Turn off because i have a dusk to dawn light, and my camera is black so at night and day it's not noticeable. In sleath

      Answered by Tommy2019

  • QuestionIs there a subscription fee with this camera

    Asked by Mike.

    • Answer yes

      Answered by Judy

  • QuestionWHERE IS THE CABLE THAT YOU CAN USE WITHOUT THE BATTERY TO POWER THE CAM? I TRIED MY USB WHICH IS C BUT IT'S NOT WORKING! pLEASE HELP

    Asked by RAMEE2000.

    • Answer Hi RAMEE2000. Good question. The Ring Spotlight Cam Pro Plug-In device comes with a plug-in USB-C power adapter (19.7 ft). The device offers dynamic switching between plug-in and battery power modes (requires purchase of Quick Release Battery Pack). Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHello. My Spotlight Cam Pros are supposed to arrive today. They are the wired ones with the plug on I believe. Can the plug be cut off and directly wired or will that cause a problem? Thank you

    Asked by Shawn.

    • Answer you will need the hardwire kit (https://ring.com/products/hardwired-kit-usbc-cameras). Call an electrician to have this installed on your property for a peace of mind that the wire is installed properly. Good Luck!!

      Answered by Jttxj4x4

  • QuestionHow long is the cord? Thank you.

    Asked by Frisson.

    • Answer 10 ft is the normal but you can order longer

      Answered by Judy

  • QuestionCan the wired version of this camera also work with just a battery?

    Asked by Billhasaquestion.

    • Answer Hi Billhasaquestion. Good question. Yes, The Ring Spotlight Cam Pro offers dynamic switching between plug-in and battery power modes (requires purchase of a Quick Release Battery Pack). Spotlight Cam Pro is an outdoor security camera that includes advanced video, audio, connectivity, and motion detection features. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWill this camer work with wifi 6 Also will it work with WPA2/WPA3

    Asked by Umma.

    • Answer Hi Umma. Good question. The Ring Spotlight Cam Pro Plug-In is compatible with 802.11 b/g/n wifi connections at 2.4 GHz and 5.0 GHz. Spotlight Cam Pro is an outdoor security camera that includes advanced video, audio, connectivity, and motion detection features. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionTOTAL TECH COVERS HARD WIRE INSTALLATION ON RING CAM PLUS .I WAS gona buy plug in but since plugin chord is small ,my house is big and i need to put in different spots can somebody calrify ?

    Asked by bill.

    • Answer Tech Support at store is ALOT better then what you get from Product Tech Support . Store Associates Misinformed Me about what it takes power Ring Doorbell/ Cameras, My overall Experience with Getting My Ring Doorbell/Cameras up And Use able has"""Not"""been a"""SATISFACTORY ONE""".

      Answered by Thomas

  • Questionwhen will the package be sent? on amazon there is already all information and nothing here

    Asked by PetM.

    • Answer Hello PetM, Thank you for reaching out and inquiring about your shipment for the all-new Ring Spotlight Cam Pro. In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with an accurate update as to when you can expect your device. At Ring, we understand you have many choices when it comes to your home security. If the retailer can not resolve this concern for you, please reach out to our community forum at https://community.ring.com/. We appreciate that you have chosen Ring to secure your home and look forward to providing you a solution so that you have a Ring security camera device you can rely on. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionQuestion re: Ring-Spotlight Cam Pro Outdoor 1080p Plug-in Surveillance Camera, Model: B09DRK9ZJ8: Can the adapter power wires be disconnected from back of camera so they can be inserted thru a small stucco hole and then reconnected?

    Asked by Darcy.

    • Answer Yes, i replace my old adt cameras with ring and they use the same hole in my soffit. I did use some caulk for a tight seal around the wire to keep bugs out

      Answered by Tommy2019

  • QuestionCan ring spotlight cam plug in use batteries for backup

    Asked by DO.

    • Answer Hi DO. Good question. The Ring Spotlight Cam Pro Plug-In device is powered using a USB-C power adapter and can also use an optional rechargeable battery pack (holds up to 2). When using dual power mode (plug-in and batteries), the camera will receive a trickle charge from the batteries. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan this camera read License Plate #?. If not; Which camera can do that?

    Asked by Ed.

    • Answer I like this camera but I would not depend on it for that level of detail.

      Answered by TechDad