Questions & Answers

Q: QuestionIs this stacking kit compatible with electric dryers?

• A:Answer Yes, this stacking kit is compatible with electric dryers.

Q: QuestionAre the parts covered by a warranty?

• A:Answer Yes, the parts are covered by a one year warranty.

Q: QuestionWhat material is this stacking kit made of?

• A:Answer This stacking kit is made of chrome material.

Q: QuestionDoes the labor have a warranty for this product?

• A:Answer Yes, the labor is covered by a one year limited warranty.

Q: QuestionDoes this kit allow stacking of a washer and dryer?

• A:Answer Yes, this kit allows you to stack your washer and dryer to free space.

Q: Questionstacking washer and dryerdoes it matter if the washer stacks on top or if the dryer stacks on top?

Asked 13 years ago by terry.

• A:Answer The dryer always goes on top because it weighs less.

  Answered 12 years ago by PawOKC

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Q: QuestionWhat is the final height of the washer and dry after installed?

Asked 10 years ago by Kt.

• A:Answer You didn't give any model numbers for us to give you a measurement for the final height of the stacked washer and dryer, but regardless of which ones you use the LG - Stacking Kit for Most 27" LG Washers and Dryers, Model # KSTK1 with, the final height will be the combined listed heights of the washer and the dryer. The stacking kit does not affect the height at all...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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Q: QuestionCan the feet on the dryer be removed to help reduce the overall height of a stacked washer dryer set?

Asked 8 years ago by D7027.

• A:Answer I don't think so. The feet snap into the bars that rest on the top of the washer which are part of the kit. Just so you know, sometimes when my washing machine starts into the spin cycle, it makes a loud clanking noise from the dryer being vibrated. I never had this problem with my stackable kit for my Samsung washer and dryer. The only reason I chose the LG was because the top of my old Samsung washer and dryer was slanted inward. The only way to see the controls on the dryer when is was stacked on top of the washer was to climb a ladder. I didn't want to have to do that anymore, so I chose the LG brand for my next stackable washer and dryer. Had I known about the vibration issues with the LG kit, I never would have bought the LG.

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the difference between KSTK1 and SSTK1 stacking kits?I have a 27" washer and dryer from LG and the one recommended in the manual is not being made anymore as its discontinued. washer = LG WM2350H_C dryer = LG DLG2351W Which stacking kit shall i get? Thank you

Asked 13 years ago by Sne.

• A:Answer The SSTK1 is being replaced by the KSTK1, otherwise they are the same, for the 27" laundry units.

  Answered 13 years ago by LG Digital Customer Care

  
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Q: QuestionWe have washer WM3400CW & dryer DLG3401W + this stacking kit. We calculated that both stacked would add up to a height of 77 and 11/16 in. Our laundry closet is 79", but our installer told us it would not fit b/c of the added stacking kit. Is that wrong?

Asked 5 years ago by StackingHeight.

• A:Answer When the washer and dryer that is compatible with the Stacking Kit for Most 27" LG Washers and Dryers - Chrome, Model # KSTK1 are stacked, they will have a height of 77 11/16". The stacking kit does not add anything to the height at all...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the gap between the washer and dryer after stacking with this kit? My cabinet maker needs to know so he can build a proper cabinet opening.

Asked 2 years ago by John.

• A:Answer Hey, John! When the washer and dryer that is compatible with the Stacking Kit for Most 27" LG Washers and Dryers - Silver, Model # KSTK4 are stacked, they will have a height of 77 11/16". The stacking kit does not add anything to the height at all. ~Rita

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionI currently purchased a lg washer WM3700HWA . I have an old lg dryer that I want to stack on top of the new washer that I am buying. , That model number for the dryer is . DLEX7177RM. Can I stack these two? With what stacking kit do I need?

Asked 6 years ago by phil.

• A:Answer I would say that the stacking kit would work. I’ve attached a couple photos. It appears to be adjustable.

  Answered 6 years ago by rainVerified Purchase

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Q: Questiondryer and pedestalI bought the LG dyer DLE4870W and the pedestal WDP4W, will this kit work out with both of these items so I can stack them securely?

Asked 12 years ago by Rosa.

• A:Answer The stacking kit is for stacking a dryer on top of a washer, should not be needed for the pedestal.

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is height when the LG 3700 are stacked with this gadget?

Asked 6 years ago by height.

• A:Answer The WM3700HWA has the following dimensions: (WxHxD) 27" x 39" x 30 1/4".The dimensions for the DLEX3700V are (WxHxD) 27" x 38 11/ 16" x 30". This puts the combined height at 77 11/16". ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionCan I stack a DLE2301R on a WM2301HR with the KSTK1?

Asked 6 years ago by Matt.

• A:Answer Yes, both the washer and dryer are stackable using the KSTK1 stacking kit. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionIs this the right kit for the WM3470HWA?

Asked 13 years ago by Anonymous.

• A:Answer Yes, this is the right one.

  Answered 13 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the proper stacking kit for WM4000HBA and DLEX4000B?

Asked 1 month ago by KC.

• A:Answer This Stacking Kit for Most 27" LG Washers and Dryers - Silver, Model # KSTK4, is the only LG Stacking Kit that is compatible with the ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG 4.5 cu. Ft. Front Load Washer with TurboWash™ 360° and Built-In Intelligence, Model # WM4000HBA, and the Energy Star® Certified LG 7.4 cu. Ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, Model # DLEX4000B, both of which have 27" width...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionI’ve got a stacked LG washer (WM3500CW) and LG dryer (DLE3500W) using stacking kit KSTK1. I need to replace the washer. Will an LG WM3400CW washer be able to my stacking kit KSTK1 for the LG DLE3500W dryer or do I have to get kit KSTK4?

Asked 4 months ago by LGUser.

• A:Answer You can use the LG Stacking Kit for Most 27" LG Washers and Dryers - Silver, Model # KSTK4, or the 27" LG Stacking Kit, Model # KSTK1, to stack the ENERGY STAR® Certified LG 7.4 cu. Ft. Ultra Large Capacity Smart Wi-Fi Enabled Electric Dryer, Model # DLE3500W on the Energy Star® Certified LG 4.5 cu. Ft. Ultra Large Front Load Washer, Model # WM3400CW. Both of the stacking kits are compatible with our LG Front Load Washers and their matching Electric/Gas Dryers that have a width of 27" and can be used to stack the dryers on any of our Front Load Washers...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionCan you please tell me the purpose of the little gray square thing on the front crossbar? I have attached a picture for reference. Thank you!!

Asked 11 months ago by Number1Gigi.

• A:Answer Hello there! We understand your inquiry about the KSTK4 stacking kit and the little gray square on the front crossbar. That gray square is actually a rubber anti‑vibration pad. Its purpose is to: Cushion and absorb washer/dryer vibrations during spin cycles Prevent metal‑to‑metal contact and scratching between your appliances and the stacking kit Help keep your units securely in place without slipping Troubleshooting Step: If you ever notice any movement or noise, please first power off and unplug both units, then gently lift the gray pad and clean both its underside and the corresponding spot on your appliance with a soft cloth. Re-seat the pad fully into its recess so it sits flush with the bar—this ensures maximum grip and vibration isolation. https://www.bestbuy.com/site/stacking-kit-for-most-27-lg-washers-and-dryers-silver/6539086.p?skuId=6539086 If you have any further questions or need assistance with your stacking kit, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and thank you for choosing LG! —Renzo

  Answered 11 months ago by LG Digital Customer Care

  
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