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Questions & Answers

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  • QuestionHow can I book an appointment for the installation service?

    • Answer To book an appointment for the Standalone Gas Dryer Install service, you can visit the Best Buy website or contact their customer service. Make sure to have the product details, such as the product name and model number, ready when you reach out to them.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat does the standalone gas dryer installation service include?

    • Answer The standalone gas dryer installation service includes disconnecting the existing dryer, connecting the new dryer using a new dryer vent kit and a new gas line connection kit, and plugging it into an existing electrical outlet. The service also includes leveling and testing the appliance for functionality, cleaning up the workspace, and providing instructions on how to contact support in the future.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the installation team ensure the dryer is level and functional?

    • Answer The installation team ensures the dryer is level by using a leveling tool to adjust the dryer's feet. They then test the dryer's functionality by running it through a complete cycle.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the requirements for the existing gas shutoff valve?

    • Answer An existing, dedicated, functional, non-corroded, and code-compliant gas shutoff valve is required for the installation of the standalone gas dryer. The valve should be easily accessible and located near the dryer's intended location.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the installation team handle the existing dryer vent?

    • Answer The installation team will disconnect the existing dryer from the gas and the exposed external dryer vent. However, the service does not include vent conversion or cleaning of the exterior duct vent system. Customers can purchase a new dryer vent kit at Best Buy.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre there any optional services available, such as door swing reversal or stacking the dryer on a compatible washer?

    • Answer Yes, optional services are available for the Standalone Gas Dryer Install from Best Buy®. These include door swing reversal, installing the dryer on a compatible laundry pedestal of the same brand, or stacking it on a compatible washer of the same brand with a new or compatible laundry stacking kit (all sold separately).
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the installation team install a new dryer vent if the existing one cannot be reused?

    • Answer Yes, the installation team can install a new dryer vent if the existing one cannot be reused. The product description states that a new dryer vent kit is included in the service.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the installation service include cleaning the exterior duct vent system?

    • Answer The installation service does not include cleaning the exterior duct vent system. However, the service includes connecting the new dryer to an existing electrical outlet using a new dryer vent kit and a new gas line connection kit. The service also includes leveling and testing the appliance for functionality, cleaning up the workspace, and answering any questions the customer may have.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do you connect the new dryer to the gas line and electrical outlet?

    • Answer To connect the new dryer to the gas line, use the new gas line connection kit to establish a connection. For the electrical connection, simply plug the dryer into an existing electrical outlet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I disconnect the existing dryer?

    • Answer To disconnect the existing dryer, unplug the unit from the electrical outlet. Next, disconnect it from the gas supply and the existing, exposed, external dryer vent. Ensure that there is an existing, dedicated, functional, non-corroded, and code-compliant shutoff valve.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat additional components can I purchase for the installation?

    • Answer In addition to the new gas line connection kit and dryer vent kit included in the installation service, customers can also purchase a steam dryer kit if applicable and a stacking kit if applicable, all available for purchase at Best Buy. Customers can also choose to add optional services such as reversing the door swing, installing the dryer to a compatible laundry pedestal, or stacking it on a compatible washer with a stacking kit (all sold separately).
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat should I do to prepare for the installation appointment?

    • Answer To prepare for the installation appointment, ensure someone 18 or older is present at the scheduled time. Disconnect the existing dryer by unplugging it from the electrical outlet and disconnecting it from the gas and existing external dryer vent. Have a dedicated, functional, non-corroded, and code-compliant shutoff valve ready.
    This question and answer was generated by AI based on customer and product data.