“I bought the digital version and I never was emailed the activation code”
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If you buy the digital version at the store they can create the activation code. You need to call the support number and they will refund you the money.
Sorry, there was a problem. Please try again later.You have to call customer service to get a refund because these apparently don't work anymore. And purchase it again online.
Sorry, there was a problem. Please try again later.Same. BB told me it was a known issue (after an online chat agent, and two phone agents) and refunded me with a recommendation to buy it online or buy a physical copy. The cards are broken.
Sorry, there was a problem. Please try again later.Check to be certain that the code wasnt put into your "junk" box. Thats where mine was initially sent. Once i found it, i listed it as not mail then added bestbuy to "trusted sites" and every other digital purchase after it has gone through without an issue. If not there then request another code as they can clearly see the code wasnt used. Lastly, check to be sure it was sent to the correct email. Good luck and enjoy the game as its pretty good
Sorry, there was a problem. Please try again later.They stopped putting it on the back of the game card for no reason at all and didn’t let me know the code is on the receipt when you buy it still unsure if they can replace the code
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