Questions & Answers

Q: QuestionWhy is the seat designed with air pockets and flexible edges?

• A:Answer The seat is designed with air pockets and flexible edges to conform to your body and relieve pressure points under your thighs.

Q: QuestionWhat is the maximum weight capacity of the chair?

• A:Answer The maximum weight capacity of this chair is 400 pounds.

Q: QuestionWhat are the different ways the chair can be adjusted?

• A:Answer The Leap chair has adjustable seat depth, height, and width, as well as adjustable arm, lumbar, and lower back support.

Q: QuestionIs the chair fully assembled when it arrives?

• A:Answer The Leap Office/Gaming Chair arrives fully assembled.

Q: QuestionIs this the steelcase leap V2 version ?

Asked 4 years ago by SG.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Cobalt

• A:Answer Hello! That is correct, this is the newest Leap version. Thank you!

  Answered 4 years ago by Steelcase Team

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Q: QuestionDoes BestBuy take customized versions for this chair? There are options for fabric, headset & arm rest I want to get.

Asked 3 years ago by Terry.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Onyx

• A:Answer Hello! Thank you for your interest on our products. Unfortunately we only sell standard fabrics and options in BestBuy. But, this chair includes adjustable arms (Adjustable depth, Adjustable height, Adjustable width, Pivot, Padded) and you get to choose fabrics and type of casters. If you are looking for a chair with headrest, we can recommend to check out the Gesture chair with headrest. Thank you!

  Answered 3 years ago by Steelcase Team

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Q: QuestionIs it possible to order the Steelcase Amia through Best Buy?...The Amia is not listed on their site.

Asked 2 years ago by Jim.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Onyx

• A:Answer Hello! Thank you for your interest in our products. We offer a limited catalog of models and finishes in BestBuy. Unfortunately, Amia is not within that limited catalog.

  Answered 2 years ago by Steelcase Team

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Q: QuestionAre you still selling the Leap V1 or only the Leap V2

Asked 3 years ago by Ken.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Cobalt

• A:Answer Hello! Leap V2 replaced the Leap V1. Only Leap V2 available :). Thank you!

  Answered 3 years ago by Steelcase Team

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Q: QuestionDoes this have lumbar support? On the Steelcase website, there is an option to add additional lumbar support for $47.

Asked 3 years ago by officechairguy.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Night Owl

• A:Answer Hello! this does comes with adjustable lumbar support. Thank you!

  Answered 3 years ago by Steelcase Team

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Q: QuestionDoes the chair come assembled?

Asked 3 years ago by CeCe.

• A:Answer Yes. All you have to do is open the box.

  Answered 3 years ago by LadyDee1

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Q: QuestionHi, I am planning to buy this chair - Steelcase leap office chair. I want to know if there will be any restocking fees if I return it because if it is comfortable for me or other reason? Thanks.

Asked 4 years ago by Ash.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Cobalt

• A:Answer Hello, thank you for your interest on our products. Bestbuy is responsible of the restocking process and fees. Please refer to: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. For further assistance and information please contact Bestbuy customer service. Thank you!

  Answered 4 years ago by Steelcase Team

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