“When I received the product through mail, the tape sealing the box has been cut already. Is that suppose to be normal? this product is supposed to be brand new right? did BestBuy accidentally sent me one of their used units?”

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• The box is supposed to be taped shut. It shouldn't have been opened or untaped.

  Answered by Craig 4 years ago

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• return it

  Answered by Joosty 5 years ago

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