Questions & Answers

Q: QuestionI have an Xbox One S. Is there any way to change the color or will the light features never work?

Asked 5 years ago by Anonymous.

• A:Answer Light features only work when plugged into the USB port on a PC. The headset uses a software on your computer to display lights.

  Answered 5 years ago by Kyle

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Q: QuestionWould this headset work with Nintendo switch with usb

Asked 5 years ago by Charlyakalilc.

• A:Answer They should if you plug them into the dock.

  Answered 5 years ago by Zach

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Q: QuestionDo these have mic monitoring for ps4?

Asked 5 years ago by mdolak.

• A:Answer No they do not.

  Answered 5 years ago by ValkyrieVerified Purchase

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Q: QuestionIs this noise canceling, it said that its not noise isolating and does this have good bass?

Asked 5 years ago by scarlett.

• A:Answer Noise cancelling, not like beats headphones but close. The bass sounds great!

  Answered 5 years ago by JoshyjoshVerified Purchase

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Q: Questionwould this work for a chrome book and if it did would i be able to the change color

Asked 5 years ago by gabe.

• A:Answer Yes there is a different adaptor that comes with us and u just put those 2 together and it’s will connect to your computer and have lights

  Answered 5 years ago by HenryVerified Purchase

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Q: QuestionIs the headset backlit?

Asked 5 years ago by Fwiple.

• A:Answer There is a thin ring of light around each side of the headphones. Seems to change color randomly but I also didn’t look into customizing it.

  Answered 4 years ago by 25points

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Q: QuestionIs it good for glasses? I hate having my glasses levitate on my face.

Asked 5 years ago by Sean.

• A:Answer it should. i currently have this headset and have glasses and i have no issues wearing it with glasses

  Answered 5 years ago by 420Dreamzz

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Q: QuestionDoes it light up

Asked 5 years ago by Abram.

• A:Answer each earpiece has a light that scrolls through different colors, on it's own. And the mic boom lights up red when on mute. Other than that, there's a dial that is on the cord that has a white light. The dial, not quite a volume, fades in/out the chat vs game audio. Hope that helps. BTW, love it.. I'd buy it again.

  Answered 5 years ago by WIFIGuyVerified Purchase

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Q: QuestionIs this the 2019 version?

Asked 5 years ago by daniel.

• A:Answer Yes

  Answered 5 years ago by NJ737

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Q: QuestionIs this the 2019 model?

Asked 5 years ago by Urmarked.

• A:Answer Yes bought for my son and he loves them super soft

  Answered 5 years ago by Gonzalez10Verified Purchase

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Q: QuestionIs this good for kids

Asked 5 years ago by JONNYY.

• A:Answer sure. good bang for the buck.

  Answered 5 years ago by WIFIGuyVerified Purchase

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Q: QuestionIs this the updated 2019 edition? Steel series did update the Arctis 5 and I want to know if I order this one in particular will it be the older Arctis 5 or the updated "2019" edition.

Asked 5 years ago by ProgramRAM.

• A:Answer Yes it is the updated version.

  Answered 5 years ago by ValkyrieVerified Purchase

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Q: Questiondoes this headset work with mac?

Asked 5 years ago by RayGame7.

• A:Answer Yes

  Answered 5 years ago by Uhnduhrew

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Q: QuestionDoes this headset have a mic and if so does this mic have a push to talk option or a mute your mic option.

Asked 5 years ago by Jj.

• A:Answer Yes, it has a built-in microphone.

  Answered 5 years ago by CommunityAnswer

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Q: Questionis this the 2019 version

Asked 5 years ago by jd.

• A:Answer Yes

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWhen will more be in stock

Asked 5 years ago by JJ.

Q: QuestionIs it surround sound

Asked 6 years ago by Enjoyedalloy.

• A:Answer Super good actually, great quality.

  Answered 5 years ago by Jazmine

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Q: QuestionDoes the speaker that you talk into slide in and out?

Asked 6 years ago by Anonymous.

• A:Answer It is called a mic and yes it does

  Answered 5 years ago by Gabe

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Q: QuestionDoes this only connect to PS4 (or anything) via 3.5mm? Does this have a mute button and volume level adjuster, and are they easily reached?

Asked 6 years ago by Mike.

• A:Answer It comes with a usb cable and chat mixer for PC and PS4. You can also use the 3.5 hook up but the headset light features won’t work. There is a mute button and volume switch on the left ear that is very easy to reach.

  Answered 6 years ago by TimRVerified Purchase

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