“So I couldn't uninstall anything as they were not there to begin with. So I just downloaded the steelseries engine 3 and they still don't work. HELP ME PLEASE. Should I just get a new headset, because I have a warranty for it.”
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Louis-I'll copy this to the other places you ask this too but that's a bigger question than this product review section is able to help with. I just plugged mine in and they worked but every situation could be different. Most people that come here will be looking for product reviews but if you need help, you should go visit the steelseries .com website. Top right you'll see a link to the support section.
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