A:AnswerDear Valued Customer,
Thank you for reaching out. The reset button for this unit is located on the GFCI cord, and that is the only reset button available on the machine.
We would like to look into this matter further and help troubleshoot the issue with you. Please contact our customer support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. We’ll be happy to assist you further.
Best Regards,
Customer Service Team at Shop Joe