“I just had geek squad install the TV and I asked them to hook up a Roku streaming stick +. The roku stick does not fit in the weather proofed box where it needs to go. It sticks out too far. Is this a common problem and is there a way for me to fix?”
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Old question but wanted to let anyone else that has this issue that you can order a free HDMI Extender cable from Roku for your Roku Streaming stick 4k. The streaming stick is way to long to fit in that compartment. Go to my.roku.com/HDMI, enter the serial number of your streaming stick and your address and they ship one out to you fre of charge.
Sorry, there was a problem. Please try again later.Hi there. This is the first time we've heard of this issue, as most folks have no problems with space to accommodate streaming sticks in the Veranda media compartment. Our customer team would be happy to help troubleshoot. Please feel free to reach out at 866.357.8688. Thanks!
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