Questions & Answers

Q: QuestionCan this be mounted with a Logitech Streamcam for Zoom calls, etc.? What is the minimum height of the bottom of the ring light from the base?

Asked 5 years ago by Enkay.

Q: QuestionHow do I get the bulb ring replaced? Purchased this as a kit at Best Buy, it worked well but the bulb stopped working. I've charged it but bulb is still out & it has not been more than 50,000 hours. I've only had it 2 years & did not run it constantly.

Asked 5 years ago by wmhorton.

• A:Answer No

  Answered 3 years ago by OtunbaVerified Purchase

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Q: QuestionIs there an attachment that will raise my iphone up to the center of the ring. The attachment that comes with the ring holds the phone very close to the bottom of the ring. Not in the actual center.

Asked 5 years ago by Tom.

• A:Answer No it holds it at the bottom. But it’s still amazing.

  Answered 5 years ago by Lili

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Q: Questionis it adjustable ?

Asked 5 years ago by bri.

• A:Answer Yes the ring light is adjustable and it has 3 color modes which re fabulous

  Answered 5 years ago by BigRayVerified Purchase

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Q: QuestionCan I get the ring light all LED with no black I'm confused about light/black some people say that they turn off for 10 minutes back on for 5 why is that I want mine to stay on

Asked 5 years ago by Sandy.

• A:Answer It doesn’t turn off unless you turn it off

  Answered 5 years ago by Lili

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Q: QuestionCan you use the phone mount vertically? In all the pictures it’s used horizontally

Asked 5 years ago by Anonymous.

• A:Answer Yes you can, you need to make adjustments to the mount to fit your desired needs at all time. Just unscrew and get going.

  Answered 5 years ago by Haiwe247

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Q: QuestionMy cable messed up is there any website links I can get the exact same two piece cables ? I haven’t been able to find them anywhere

Asked 5 years ago by Pricila.

Q: QuestionAnyone have the manufacturer's warranty information? Like a website or phone number or anything? This page says it comes with a 1 year manufacturer's warranty. But I don't know who to contact.

Asked 5 years ago by SmileLuna.

Q: QuestionHow do you purchase replacement leds?

Asked 5 years ago by Joe.

Q: QuestionCan u change the color from bright white to orange?

Asked 5 years ago by Alex.

• A:Answer It’s not really a orange color it’ll show up looking like this

  Answered 5 years ago by ShanieceVerified Purchase

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Q: QuestionHow bright is the ring light and will the stand extend to about 5 ft? And does it have a phone holder

Asked 5 years ago by Lele.

• A:Answer A good choice!

  Answered 5 years ago by DavidVerified Purchase

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Q: QuestionDoes this particular one have a wall mount that can be used with it?

Asked 5 years ago by PP.

• A:Answer no

  Answered 5 years ago by Reese

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Q: Questionhi im layza i was thinking in do a review with pictures and videos with a good review 5 stars for a free product

Asked 5 years ago by Layza.

Q: QuestionCan an iPhone be mounted in this in a portrait position? All photos I’m seeing have the phone positioned in landscape.

Asked 5 years ago by jwhite025.

• A:Answer if you have the proper clip you can mount it in portrait mode. This kit only brings the clip that supports landscape.

  Answered 5 years ago by Teclas77Verified Purchase

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Q: QuestionWhere can we buy the replacement AC adapter? We lost ours. Thanks.

Asked 5 years ago by Snowfoot.

Q: QuestionIs it good for YouTubing as well have anybody used it for YouTube

Asked 5 years ago by Jackie.

• A:Answer Yes, this is good on videos for YouTube.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this fit a 12.9 iPad vertically?

Asked 5 years ago by Anonymous.

• A:Answer No, this is not intended to be used for the iPad.

  Answered 5 years ago by CommunityAnswer

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Q: Questionhi, I lost my ac adapter for my ring light during a wedding ceremony. Is there any way I can purchase the same one or is there another option for me. I want to make sure so I don’t mess it up by using another ac adapter that is not of the same kind.

Asked 6 years ago by Judy.

Q: QuestionHow many watts is the bulb?

Asked 6 years ago by LillianR.