Questions & Answers

Q: QuestionHow long does light last? Can I get a replacement if bulb burns out?

Asked 6 years ago by Love.

• A:Answer It uses an LED bulb so it has a rated life of up to 50,000 hours.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill I be able to purchase replacement bulbs for this?

Asked 7 years ago by beachteach.

Q: QuestionHi! I'ld like to know if this is compatible with 220 voltage. Thank you!

Asked 7 years ago by Nadia.

• A:Answer Yes, the ring light is compatible with 220 voltage.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhere can I learn more about the UV light emissions from this ring light

Asked 4 years ago by uvquestion.

• A:Answer No

  Answered 3 years ago by OtunbaVerified Purchase

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Q: QuestionHi, I changed the battery on the ring light remote but it doesn't work with teh ring light. It actaully works on another set of lights we have in the house so I know it's not the remote. Help please.

Asked 4 years ago by HelpPlease.

• A:Answer No

  Answered 3 years ago by OtunbaVerified Purchase

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Q: QuestionWhy doesn’t Best Buy do what Costco does? Just purchased the ring light but the tripod is a piece of garbage. If the vendor wants to sell through Best Buy, they should be forced to add some lock in screws so the tripod is usable!

Asked 4 years ago by SF.

• A:Answer No

  Answered 3 years ago by OtunbaVerified Purchase

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Q: QuestionDoes anyone know if there’s a place to buy a new phone holder?

Asked 4 years ago by Kay.

• A:Answer No

  Answered 3 years ago by OtunbaVerified Purchase

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Q: QuestionI have had this light for less than six months and it just stopped working. Has anyone else had this problem? Can the light be fixed?

Asked 4 years ago by Traci.

• A:Answer No

  Answered 3 years ago by OtunbaVerified Purchase

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Q: QuestionHow can I get the stand to work? It’s horrible. The light falls over and the adjusters don’t work.

Asked 5 years ago by Inquisitive.

• A:Answer For me I did struggle with this, the ring light is a lightweight but very good quality you just have to play with it ; I record a lot of my YouTube videos on it which holds a camera and it stands tall and straight with perfect balance and the light doesn’t move .

  Answered 5 years ago by Jenny

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Q: QuestionDoes this have a remote to connect to your smartphone?

Asked 6 years ago by jaime.

• A:Answer There is not a remote connect to your smartphone, only the mount.

  Answered 5 years ago by NotASatisfiedVlogger

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