Questions & Answers

Name: Swagtron - SwagCycle EB-5 14" Electric Bike - White
Brand: Swagtron
SKU: 6307487
Price: 619.99 USD
Rating: 4.4 (36 reviews)

Swagtron - SwagCycle EB-5 14" Electric Bike - White

Model:: 25608-5 EB-5; |
SKU:: 6307487

User rating, 4.4 out of 5 stars with 36 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 21-40 of 41 questions

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QuestionCan I replace the 14in tires to 16in?
Asked 5 years ago by Electric.
- Answer No you can't with doing some modifications to the frame and forks of the bike.
  Answered 2 years ago by Sharuto
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QuestionHow does it handle in snow? Could the tires be changed out with special snow bike tires?
Asked 5 years ago by ColdHereALOT.
- Answer The stock tires aren't great for snow but they can handle two inches if you go slow. The bike will get wet and pretty dirty but I'm in Colorado so the snow is only a problem a few days out of the year
  Answered 4 years ago by Commuter
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QuestionAny idea where I can buy a replacement battery for the Swagtron EB-5 other than the retailer? This isn't the Pro version.
Asked 5 years ago by Aaron.
- Answer Hello again, We do not recommend purchasing a battery from a 3rd party retailer since it is not guaranteed to be compatible with our product. We would be happy to sell you a replacement battery if you contact our customer support team. You can reach them by live chat, DM on Facebook, email, or by phone.
  Answered 5 years ago by Swagtron Know-it-All
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QuestionDo you sell the batteries for the Swagtron EB-5? Mine isn't the Pro version.
Asked 5 years ago by Aaron.
- Answer Hi Aaron, We would be happy to assist you with this matter. If you haven't already, please reach out to our customer support. We offer live chat on our site, DM through social media, email, and accept calls through our call center. Our customer support team is available now and looks forward to hearing from you soon.
  Answered 5 years ago by Swagtron Know-it-All
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QuestionWhat size is the inner tube
Asked 5 years ago by Chrisseyy.
- Answer 10 inches
  Answered 3 years ago by Anonymous
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QuestionThe friend of my daughter gave it to me this Electric bike - SWAGTON model EB-5 - I noticed that the battery is not functional well and it needs replacement, where can I purchase the battery replacement of model EB-5. thanks
Asked 5 years ago by Anonymous.
- Answer Thank you for contacting us regarding our EB-5. We would be happy to sell you a replacement battery, but first would need you to contact our customer support. We offer live chat on our site, DM through social media, email, and phone support regularly. Our support team is available right now and look forward to hearing from you soon.
  Answered 5 years ago by Swagtron Know-it-All
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QuestionWhere can I purchase replacement battery for EB-5 and how much does it cost? Swagtron website only listed EB-8 battery and even those were sold out.
Asked 5 years ago by AV.
- Answer Hello and thank you for reaching out to us regarding our EB-5 Electric Bike. You can purchase a replacement battery by contacting our customer support. We offer live chat on our site, DM through social media, email, and phone support. Our support team is standing by right now and looks forward to hearing from you soon.
  Answered 5 years ago by Swagtron Know-it-All
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QuestionHow long does the life of battery last under normal use, say 3 hours per day. Is the battery replaceable and is available for replacement [how] or the bike just done for good manual biking?
Asked 6 years ago by Anonymous.
- Answer Thank you for contacting us regarding our EB-5 Electric Bike. Our EB-5 has a range of up to 15.5 miles per charge depending on the type of terrain, the speed of the rider, and the rider's weight. The battery is not replaceable in this model but our techs are happy to switch it out if needed. The bike would be hard to manually pedal, but it is possible.
  Answered 5 years ago by Swagtron Know-it-All
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QuestionIf by any chance my battery cant hold charge anymore, how will I get a new one installed since they're unremovable?
Asked 6 years ago by SupaStarz.
- Answer Thank you for reaching out to us regarding our EB-5 Electric Bike. Our techs would be very happy to replace the battery in the unit for you. Simply contact our customer support team for assistance setting up the request. We offer live chat on our site, DM through social media, email, and phone support regularly.
  Answered 5 years ago by Swagtron Know-it-All
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QuestionDo the tires ever get flat?
Asked 6 years ago by Eric.
- Answer Yes, the tires get flat.
  Answered 6 years ago by CommunityAnswer
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QuestionCould I Pay For This Bike Monthly With A Regular Credit Card instead of the Best Buy Card?
Asked 6 years ago by Rob.
- Answer Hello and thank you for contacting us regarding our EB-5. Our site offers financing which you would need to be approved for and requires an application process. This would allow you to arrange monthly payments through your account. If you would like further assistance, please reach out to our customer support. We offer live chat on our site, DM through social media, email, and phone support.
  Answered 5 years ago by Swagtron Know-it-All
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QuestionWould I safely be able to attach a bicycle baby carrier (or trailer) to this?
Asked 6 years ago by Ttown.
- Answer Bought for someone but dont think it would be wise to put baby carrier on this for safety reasons
  Answered 6 years ago by Mominlaw
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Questionhow fast does it go?
Asked 6 years ago by yeet.
- Answer Its maximum speed is 15.5 miles per hour.
  Answered 6 years ago by CommunityAnswer
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QuestionCan replacement batteries be purchased? Thank you
Asked 6 years ago by Alex.
- Answer Thank you for contacting us regarding our EB-5! No, replacement batteries can not be purchased for our EB-5. Every new Swagtron product comes FULLY protected against technical defects for an entire year however and our techs would be happy to replace the battery for you. Customer support is always standing by to assist you with any issues or concerns that you might have regarding our products. If you have any further questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]!
  Answered 6 years ago by Swagtron Know-it-All
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QuestionWhat is the motor rated at in Watts & HP if possible ? Where is the battery made ? Who manufactures the battery ?
Asked 7 years ago by Douglas.
- Answer Hi Douglas, Thank you for the contacting us regarding our EB-5! Our awesome EB-5 has a 250 watt motor and the battery has 36V 7.8 Ah! Our products are manufactured in China, but our customer support center and repair department is based in the US! If you have any further questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]!
  Answered 7 years ago by Swagtron Know-it-All
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QuestionWhere to get more info on this product
Asked 7 years ago by Johne.
- Answer Thank you for contacting us regarding our EB-5! You can find loads more information on our products at our website swagtron.com! We have customer support available right now able to address your issues or concerns! If you have any further questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]!
  Answered 7 years ago by Swagtron Know-it-All
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QuestionDoes it have a light?
Asked 4 years ago by Roscoe04.
- Answer Yes it does in fridge not in freezer
  Answered 4 years ago by Tjack
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QuestionHow many miles do you get, using pedal assistance?
Asked 5 years ago by MTandiZ.
- Answer Thank you for contacting us regarding our EB-5 Electric Bike. When using the throttle this model can get up to 15.5 miles per charge. We hope this helped to answer your question, but if you need further assistance please reach out to our customer support. We offer live chat on our site, DM through social media, email, and phone support regularly. Our support team is always standing by to help and looks forward to hearing from you.
  Answered 5 years ago by Swagtron Know-it-All
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Questionwhere can i purchase accessories for this bike
Asked 5 years ago by ebike.
- Answer Yeah
  Answered 5 months ago by Anonymous
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QuestionCan you purchase an extra battery to use as a back up on longer trips when the other battery runs out if you exceed 30 miles?
Asked 6 years ago by Bear.
- Answer No but you can on the swagtron eb-7
  Answered 6 years ago by Justin
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Showing 21-40 of 41 questions

Questions & Answers

Swagtron - SwagCycle EB-5 14" Electric Bike - White

Q: QuestionCan I replace the 14in tires to 16in?

Q: QuestionHow does it handle in snow? Could the tires be changed out with special snow bike tires?

Q: QuestionAny idea where I can buy a replacement battery for the Swagtron EB-5 other than the retailer? This isn't the Pro version.

Q: QuestionDo you sell the batteries for the Swagtron EB-5? Mine isn't the Pro version.

Q: QuestionWhat size is the inner tube

Q: QuestionThe friend of my daughter gave it to me this Electric bike - SWAGTON model EB-5 - I noticed that the battery is not functional well and it needs replacement, where can I purchase the battery replacement of model EB-5. thanks

Q: QuestionWhere can I purchase replacement battery for EB-5 and how much does it cost? Swagtron website only listed EB-8 battery and even those were sold out.

Q: QuestionHow long does the life of battery last under normal use, say 3 hours per day. Is the battery replaceable and is available for replacement [how] or the bike just done for good manual biking?

Q: QuestionIf by any chance my battery cant hold charge anymore, how will I get a new one installed since they're unremovable?

Q: QuestionDo the tires ever get flat?

Q: QuestionCould I Pay For This Bike Monthly With A Regular Credit Card instead of the Best Buy Card?

Q: QuestionWould I safely be able to attach a bicycle baby carrier (or trailer) to this?

Q: Questionhow fast does it go?

Q: QuestionCan replacement batteries be purchased? Thank you

Q: QuestionWhat is the motor rated at in Watts & HP if possible ? Where is the battery made ? Who manufactures the battery ?

Q: QuestionWhere to get more info on this product

Q: QuestionDoes it have a light?

Q: QuestionHow many miles do you get, using pedal assistance?

Q: Questionwhere can i purchase accessories for this bike

Q: QuestionCan you purchase an extra battery to use as a back up on longer trips when the other battery runs out if you exceed 30 miles?

QuestionCan I replace the 14in tires to 16in?

QuestionHow does it handle in snow? Could the tires be changed out with special snow bike tires?

QuestionAny idea where I can buy a replacement battery for the Swagtron EB-5 other than the retailer? This isn't the Pro version.

QuestionDo you sell the batteries for the Swagtron EB-5? Mine isn't the Pro version.

QuestionWhat size is the inner tube

QuestionThe friend of my daughter gave it to me this Electric bike - SWAGTON model EB-5 - I noticed that the battery is not functional well and it needs replacement, where can I purchase the battery replacement of model EB-5. thanks

QuestionWhere can I purchase replacement battery for EB-5 and how much does it cost? Swagtron website only listed EB-8 battery and even those were sold out.

QuestionHow long does the life of battery last under normal use, say 3 hours per day. Is the battery replaceable and is available for replacement [how] or the bike just done for good manual biking?

QuestionIf by any chance my battery cant hold charge anymore, how will I get a new one installed since they're unremovable?

QuestionDo the tires ever get flat?

QuestionCould I Pay For This Bike Monthly With A Regular Credit Card instead of the Best Buy Card?

QuestionWould I safely be able to attach a bicycle baby carrier (or trailer) to this?

Questionhow fast does it go?

QuestionCan replacement batteries be purchased? Thank you

QuestionWhat is the motor rated at in Watts & HP if possible ? Where is the battery made ? Who manufactures the battery ?

QuestionWhere to get more info on this product

QuestionDoes it have a light?

QuestionHow many miles do you get, using pedal assistance?

Questionwhere can i purchase accessories for this bike

QuestionCan you purchase an extra battery to use as a back up on longer trips when the other battery runs out if you exceed 30 miles?