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You must have the unit connected to the active internet and the proper app installed. The SWANN app sends a push notification, if toggled, and you have to open the event which may be live, video, or photo. In the free Dropbox app your photos and/or videos are saved and you need to check the app periodically since I don't think it gives any notification.
Sorry, there was a problem. Please try again later.Hello Brenda, Thank you for reaching out to us with your question. Using the Swann Security application, you can remotely access the footage or images using your smartphone. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
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