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Hello, Thank you for reaching out to us. An internet connection is only required if you will need to remotely access your unit. Please contact our technical support team for a walkthrough. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/contactsupport Please let us know how we may further assist you, Thank you. JV Swann Customer Support
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