A:AnswerHello waterdude4u,
Thank you for reaching out to us with your question. Yes, the longest recommend run is 300 feet.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Tim,
Thank you for reaching out to us. The recorder will produce noise equivalent to the sound of a laptop/desktop computer fan. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Harbor,
Thank you for your question. Please see the frame rates in each resolution.
4K: 1-8 FPS
5MP: 1-10 FPS
4 MP: 1-15 FPS
3 MP: 1-17 FPS
1080P: 1-15 FPS
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Js4,
Thank you for reaching out to us with your question. The recorder will take a hardwired connection to your network. If you would like to connect to your wireless network, you will need to add on our Swann Wireless Adapter.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Reeelysecure,
Thank you for reaching out to us with your question. Additional wiring is sold separately. Our kits only include 60 feet per camera. We do not accept the cables in return as credit.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Gilrmz,
Thank you for reaching out to us with your question. Yes, two systems can be added onto the same account to be remotely accessed on the same Swann Security application. Please keep in consideration of the bandwidth speed requirements when loading multiple cameras. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Sharkedout,
Thank you for reaching out to us with your question. No, this recorder does not support external hard drives using USB ports. The recorder can only be upgraded internally.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello sysop100,
Thank you for reaching out to us. The cameras included in this kit record in 8 megapixels.
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
A:AnswerHello Blues4ever88,
Thank you for reaching out to us with your question. Swann does not have a compatible doorbell camera with this recorder. This is something we look forward to incorporating into our line in the near future.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello PGcaliber,
Thank you for reaching out to us with your question. This system can be remotely accessed on your mobile device or desktop computer. The hardwired options are to connect directly to a monitor using a VGA or HDMI cable.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello waterdude4u,
Thank you for reaching out to us with your question. Yes, this recorder will support up to 16 cameras. Contact our support team for compatible models. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello HarleyMomma,
Thank you for reaching out to us with your question. Yes, the cameras included in this kit have two-way audio features.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerThanks for your question. Number plates can be challenging for any camera to read at night if the camera is using infrared LEDs (the ones that create black and white night vision). The reason is that the LEDs bounce off the reflective coating on the number plate and will make it look like a very bright rectangle and the letters/numbers on it will be obscured. The best chance of seeing the number plate is to keep the camera in colour night vision rather than it using the infrared LEDs. This can be done with the use of other ambient lighting to light your driveway, or using the spotlights on the cameras. -SD, Swann Team
A:AnswerHello, Scott. Yes, you can view all cameras at the same time by connecting your system to an HDMI monitor or TV. Additionally, you can view the cameras remotely via our Swann Security App and view them in a tile layout on your phone screen. For further assistance, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
A:AnswerHi. We are not sure we understand your question. For further assistance, please visit our support page or contact us over the phone. https://support.swann.com/s/ Your feedback is important to us. LV - Swann Team
A:AnswerHello Storage. Thank you for your question. The largest individual hard drive you can connect is 6TB. Since this NVR recorder includes an extra HDD bay for an additional HDD. Each hard drive can be 6TB for a total of 12TB. You can get about a day recording on all cameras recording 24/7 per 1TB. For more details on recording space please click on the link below or contact our support team.
https://support.swann.com/hc/en-us/articles/4803742694041-Recorder-Storage-How-to-assess-your-HDD-capacity-and-storage-requirements
LV - Swann Team
A:AnswerHi Skeeter. You will need to run an HDMI cable between the back of the NVR and your TV. We include a simple wired USB mouse with the NVR but if you wish to you can swap this with your own USB wireless mouse instead. Many (but not all) wireless mice should work and the range will be based on the specifications of that mouse and the thickness of your walls etc. The Swann Security app does not act a remote control for the DVR, it is intended to let you view your system from your smartphone when you're out and about. - SD, Swann Team
A:AnswerHello Vito,
Swann's humble beginnings were in Australia, the business now has offices in the USA, Canada, Australia, the UK, Hong Kong, and China. Our products are manufactured in China. LV - Swann Team
