“Swann the cameras are install on the Eve of the house where cameras normally goes so that isn't the issue the cameras are not water proof when the water hit the cameras you can't stop the rain so what are you talking about.”
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Hello LarryC, Thank you for your question. Please contact our support team for further assistance. We will need to look further into your current set up and location. The cameras have an operating temperature of -22° F ~ 122° F. If the cameras exceed this temperature it can lead to permanent damage of the electrical components. We offer a 1-year warranty provided a copy of your receipt or 18-months with valid registration. Best Buy has return policies that you can follow for a request for a refund if the item is not found suitable for these conditions. Please direct your inquiry to the designated support lines for immediate assistance. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/contactsupport Thank you. JV Swann Customer Support
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