A:AnswerHello Lidia,
Thank you for reaching out to us with your question. The housing of the camera is made of weatherproof polyurethane plastic. Swann offers cameras with metal housing at a higher price point. We would recommend looking into our NVR kits for metal housing cameras.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello bob,
Thank you for reaching out to us with your question. The cameras included in this kit do not have two-way audio features. We would recommend looking into our Spotlight NVR kit.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Expand,
Thank you for reaching out to us with your question. We would recommend using the Western Digital Purple Hard Drive. We do not have information on pricing for their hard drives. For more information on Swann products, please contact our support team directly.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerI suggest reading the user manual. Pretty straight forward. The manual can be found on the Swann site too long to explain here and already explained in the manual.
A:AnswerHello Jock,
Thank you for reaching out to us with your question. Yes, the recorder can take a hardwired connection to your network using an ethernet cable.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Jekky,
Thank you for reaching out to us with your question. No, the cameras included in this kit do not have 2-way audio features. We would recommend looking into our NVR kits. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello DJ,
Thank you for reaching out to us with your question. Yes, all cameras can be connected back to the recorder. The longest recommended run is 300 feet. Please know the cameras included in this kit will require a hardwired connection.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Bos,
Thank you for reaching out to us with your question. Yes, this power supply will work with 240V.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Penny,
Thank you for reaching out to us with your question. This information is not immediately listed, please contact our support team and open a support ticket with a member of our technical support team. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Jr,
Thank you for reaching out to us with your question. There is no specific limit but we recommend no more than 3 connections at once; the available bandwidth of the internet connection that the camera is using may also limit the connections that can be sustained.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello John,
Thank you for reaching out to us with your question. Please consider your camera can detect the movement of a person up to 32ft / 10m from the camera when on the highest True Detect Motion Sensitivity settings. For tips on camera placement, please contact our technical support team with more information on your security needs. More intense heat sources (e.g. vehicles) may detect a little further away and less intense heat sources (e.g. pets/small animals) may need to be a little closer before they are detected. The range/sensitivity of the motion sensor can be adjusted via the True Detect Motion Sensitivity settings bar in the app.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us with your question. no, the cameras included in this kit do not have audio features. We would recommend looking into our NVR kits.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Snowman,
Thank you for reaching out to us with your question. The recommended operating temperatures are -22°F ~ 122°F / -30°C ~ 50°C. Using the cameras outside of this temperature can/will lead to permanent damage.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Car,
Thank you for reaching out to us with your question. Swann only tests compatibility with other Swann products. We are not able to confirm if this will work with 3rd party products.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello black2,
Thank you for reaching out to us with your question. The ethernet port is used to connect to your wireless network. Once connected to the internet, you can remotely access your devices using the Swann Security application. Please contact our support team directly for further assistance. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Zarathustra,
Thank you for reaching out to us with your question. Yes, these three settings can be disabled or enabled independently.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
