“What does the warranty for the Swann DVR cover? How long does it last?”

This question is for: Swann - Home 8 Channel, 8 Bullet Camera with One-Way Audio, Indoor/Outdoor 1080P HD, 1TB HDD Wired DVR Security System - White

Asked by BoughtOneItDied 2 years ago

1-3 of 3 Answers

Thank you for your question. Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. LV - Swann Team
Answered by Swann 2 years ago
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Their customer service is good but their Repair process is horrible. Honestly feels like a black hole. Submit a RA (repair authorization), show evidence of when it was bought and then wait. When you try to find out the status, you get the good ol' run around. Call tech support and they tell you call warranty repair, only the phone number they give you has no such option in the menu. Frustrating to say the least.
Answered by Anonymous 1 year ago
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Thanks for your response. Good unit- ours lasted 4 years before dying. Swann said that's not unusual.
Answered by Anonymous 2 years ago
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