Questions & Answers
- Model:
- SWDVK-846804MQB-US
- |
- SKU:
- 6533190
Highly rated by customers for: Video Quality, Night Vision, Overall Performance
$299.99Your price for this item is $299.99
Page Showing 1-20 of 31 questions
Q: QuestionIs this a wi-fi only security camera system?
Asked by Slyfox.
- A:Answer Hi Slyfox. This is a fully wired DVR kit & you will need to run video/power cables between the back of the DVR box and each camera. If you wish to view the system remotely via the Swann Security app on your smartphone, then you'll need to give the DVR box internet access by connecting a network cable between the DVR & your router. If you don't need to view it remotely then you can operate it as a local closed system & view on a monitor without any internet connection required. If you are looking for wireless battery powered cameras, you may wish to have a look at Swann's AllSecure or MaxRanger models. - SD, Swann team
Answered by Swann

Q: QuestionCan the cameras be set to record all the time or are they only motion activated?
Asked by Lloyd.
- A:Answer Hi Lloyd. These cameras have the capability to record both on motion detection and continuously. You can choose your preferred recording mode in the recorder settings. Mary - Swann Team
Answered by Swann
Q: QuestionCan I view the live stream and events on my laptop over Wifi?
Asked by JohnD.
- A:Answer Hello John. Thank you for your question. Yes, you can view the live stream and events on your laptop using the Swann Security app for Windows, but an internet connection is required. LV - Swann Team
Answered by Swann

Q: QuestionHow long are the wires on the cameras and can I purchase wire for longer runs and what is the longest run recommend
Asked by River08.
- A:Answer Hello River08. Thank you for your question. Each camera in this kit includes a 60ft(18m) BNC cable, however, you can extend this to a longer length if you wish to. Swann sells BNC extension cables in 100ft(30m) & 200ft(60m) lengths under the codes SWPRO-60ULCBL and SWPRO-30ULCBL. For further assistance, please visit our support page or contact us over the phone. https://support.swann.com/s/ We're here to help! LV - Swann Team
Answered by Swann

Q: QuestionIs there a monthly service charge ?
Asked by Sam.
- A:Answer Hello Sam. Hello, Thank you for reaching out to us with your question. No, Swann does not charge any monthly subscription. The cameras can be remotely accessed and controlled using the Swann Security application for free right out of the box. Swann does offer subscription plans if you need extended warranties or added features for storage. You can find more information on this at the link below. https://us.swann.com/swann-security-subscription/ Please let us know how we may further assist you, Thank you. LV - Swann Customer Support
Answered by Swann

Q: QuestionWhat does the warranty for the Swann DVR cover? How long does it last?
Asked by BoughtOneItDied.
- A:Answer Thank you for your question. Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. LV - Swann Team
Answered by Swann

Q: Questioncan a person get wireless cameras with this setup?
Asked by Anonymous.
- A:Answer No, you can’t connect wireless cameras directly to a DVR system, as DVRs only support wired analog cameras. However, you can mix and match from Swann's entire product range and view them all on your phone under the same Swann Security app account. That means that when you open up the main live view screen in the Swann Security app, you can see DVR cameras, and wireless cameras, all streaming at the same time in the same screen. The only difference is where clips are stored - your DVR camera clips would be saved to the DVR's hard drive, whereas wireless cameras would be saved to their SD Card & cloud. Mary - Swann Team.
Answered by Swann
Q: QuestionCan I connect a monitor to the vga port and a tv to the hdmi port in another room?
Asked by Anonymous.
- A:Answer Thanks for your question. Yes, if you connect two different monitors (one via HDMI & one via VGA), then you will be able to see duplicates of the same DVR screen. FYI, you can also connect a USB Wireless mouse to the DVR if you wish to use the DVR on a screen in a different room. -SD, Swann Team
Answered by Swann
Q: QuestionCan I also hook this up to my TV and view it all times?
Asked by T.
- A:Answer Hi T. Absolutely. You have the option to connect and view it locally on your TV or monitor whenever you want. Mary – Swann Team.
Answered by Swann
Q: QuestionCan videos be downloaded to an external drive?
Asked by vnsp.
- A:Answer Hi Vnsp. No, the device has an internal hard drive where it saves the recordings by default. However, you do have the option to save those footages to an external USB thumb drive if needed.
Answered by Swann

Q: QuestionThis system says it comes with one way audio, how does that work?
Asked by stone.
- A:Answer Hi Stone. Each camera has a microphone in it. This means that any clips that get recorded also have audio so that you can hear as well as see what happened. Similarly, if you live view your cameras from your phone or a monitor, then you will be able to hear what's happening near the camera. -SD, Swann Team
Answered by Swann

Q: QuestionWhy does that pesky little blue light keep blinking in our eyes all night long?
Asked by Margie.
- A:Answer it is recording
Answered by Anonymous
Q: Questionany over night shipping ?
Asked by samuel.
- A:Answer Hello samuel. Please check the shipping options available when placing your order. You can also contact BestBuy directly to inquire about their shipping options. LV - Swann Team
Answered by Swann

Q: QuestionDo you have an app that works with hardwired cameras?
Asked by Michelle.
- A:Answer Hello Michelle. Swann systems can be remotely accessed and controlled using the Swann Security application free of charge. You can download the app for Android and iOs devices. I hope this helps. LV - Swann Team
Answered by Swann

Q: Questionin the reviews it shows that the camera has 8 cameras but will support 16 cameras, however when received there is only 8 places for cameras, so how will it support 16 Night Vision Image number Of Cameras Included 8 Number Of Cameras Supported 16
Asked by suzy.
- A:Answer Hello suzy. Thank you for your question! We’d like to clarify that the system you received is an 8-channel system, which supports up to 8 cameras, not 16. We apologize for any confusion caused by the information in the reviews. If you have further questions or need assistance, feel free to email us at [email protected]. We're here to help! Your feedback is important to us. LV - Swann Team
Answered by Swann

Q: QuestionI already have Swann cams, will this DVR work with older cams??
Asked by Anonymous.
- A:Answer Thank you for your question! Whether this DVR is compatible with your older Swann cameras depends on the model and technology of your existing cameras. For specific compatibility details, please refer to the compatibility link below or contact our support team at [email protected]. Please include the exact model numbers of the camera you already own. https://cdn.swann.com/media/wysiwyg/docs/swann-camera-compatibility.pdf We're here to help ensure you have the right setup! Your feedback is important to us. LV - Swann Team.
Answered by Swann

Q: QuestionI shut off feed from my #6 camera. now, none of my cameras are working. how do I turn back on?
Asked by Duke.
- A:Answer Hello Duke. We’re sorry to hear about the issues you’re facing. Please send an email to [email protected] so our team can assist in resolving the problem. You can also find helpful guides and resources on our support page linked here: https://support.swann.com/s/ For real-time assistance, you can call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support. Your feedback is important to us. LV - Swann Team
Answered by Swann

Q: QuestionThe sisten is motion activated and can send videos to my iPhone?
Asked by Milton.
- A:Answer Hi Milton. Yes, motion of people or vehicles will trigger recordings and alerts to your phone. Once you receive the alert on your phone (via the Swann Security app), then you would open the app and you can then view the cameras live or see any recordings that have been saved. -SD, Swann Team
Answered by Swann

Q: QuestionI already have cat5 run, would I be able to just use a BNC to RJ45 to connect the cameras?
Asked by Anonymous.
- A:Answer Thanks for your question. What you're describing isn't commonly done, but I have heard of it being done successfully by other customers over the years. It should be fine. -SD, Swann Team.
Answered by Swann

Q: QuestionDo the cameras rotate or move side to side to capture images?
Asked by AM.
- A:Answer Hello AM. Thanks for question. These are fixed camera and do not follow movement. However, you can swivel the cameras to adjust them to your desired position. Hope this helps. LV - Swann Team
Answered by Swann

Page 1, Showing 1-20 of 31 questions
Most-viewed items
- Black Friday Deal$119.99Your price for this item is $119.99
- Black Friday Deal$27.99Your price for this item is $27.99
- Black Friday Deal$74.99Your price for this item is $74.99
- Black Friday Deal$349.99Your price for this item is $349.99
- No contentClearance$208.99Your price for this item is $208.99
- Black Friday Deal$51.99Your price for this item is $51.99
- Clearance$346.99Your price for this item is $346.99
- Black Friday Deal$539.99Your price for this item is $539.99
- Black Friday Deal$349.99Your price for this item is $349.99
- Black Friday Deal$239.99Your price for this item is $239.99
- Black Friday Deal$559.99Your price for this item is $559.99
- Black Friday Deal$119.99Your price for this item is $119.99
- $184.99Your price for this item is $184.99$419.99The comparable value for this item is $419.99
- Black Friday Deal$69.99Your price for this item is $69.99
- $34.99Your price for this item is $34.99$69.99The comparable value for this item is $69.99
- Black Friday Deal$209.99Your price for this item is $209.99
- $399.99Your price for this item is $399.99$549.99The comparable value for this item is $549.99
- $399.99Your price for this item is $399.99$549.99The comparable value for this item is $549.99
- $149.99Your price for this item is $149.99$219.99The comparable value for this item is $219.99
- $799.99Your price for this item is $799.99





























