“Does anyone know how to adjust where you want motion to be be detected. We have a camera on our front door but its close to the street and we keep getting notified for motion with all the cars passing by?”
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Sorry, there was a problem. Please try again later.Hello Sara, Thank you for reaching out to us with your question. This can be done within the recorder settings or the application. Your camera can detect the movement of a person up to 32ft / 10m from the camera when on the highest True Detect Motion Sensitivity settings. More intense heat sources (e.g. vehicles) may detect a little further away and less intense heat sources (e.g. pets/small animals) may need to be a little closer before they are detected. The range/sensitivity of the motion sensor can be adjusted via the True Detect Motion Sensitivity settings bar in the app. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support
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