“Iv read the reviews on the Swann security app and there not good, I’m scared if I buy this system I won’t be able to view my cameras away from home, my question is will the app be getting better and if so, when”
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Hello Alejandro, Thank you for reaching out to us with your question. Due to the nature of these updates, we do not have a confirmed projection on each launch. Our development team is working day and night to address the potential bugs within the software. Recently the external development team of the SAFE by Swann app ceased trading due to the most recent pandemic, putting the continued operation of many Swann devices at risk. Our team has been working diligently to re-engineer those devices, & transition our customers to the new Swann Security app. We appreciate your understanding & patience at this time, & thank you for your support. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Sorry, there was a problem. Please try again later.The app is spotty sometimes but if it freezes I just sign out then it’s fine when I sign back in. I have an Android and my husband has an iPhone, it works about the same on both devices. We were both able to view the cameras just fine when we went out of town, and received notification alerts from the app as well.
Sorry, there was a problem. Please try again later.I have this setup and am finding that neither the windows app or the mac app is working correctly, much less being able to record 4k footage that can be opened on either platform. My iPhone is a newer model and the swann app works for a bit then it loses access and times out and I have to relaunch. Will have to return this if some third party app or new app design doesnt come along real quick.
Sorry, there was a problem. Please try again later.I have the swann security app on my phone and I can view my cameras from any where even when on mobile data.
Sorry, there was a problem. Please try again later.Stay away from buying the Swann system Terrible decision I have ever made. Save your money
Sorry, there was a problem. Please try again later.Don't buy, zero way to recover password, customer service is poor, one agent was snoring like a bear. Had to kerp yelling to get his attention. The company does not appear to want any contact with customers is my opinion. Figure it out by trolling the web. I bought my system from them but no receipt received by email or with the device so Achwanns never allowed me to set my system up. It waspurchased about 10 weeks ago and going to the garbage.
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