Questions & Answers

Name: Swann - Indoor/Outdoor 1080p Wi-Fi Wireless Security Camera (2-Pack) - Black/White
Brand: Swann
SKU: 6286345
Price: 199.99 USD
Rating: 3.5 (10 reviews)

Swann - Indoor/Outdoor 1080p Wi-Fi Wireless Security Camera (2-Pack) - Black/White

Model:: SWWHD-OUTCAMPK2-US; |
SKU:: 6286345

User rating, 3.5 out of 5 stars with 10 reviews.

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QuestionDoes this camera work with any home security Systems I currently have xfinity
Asked 6 years ago by Question.
- Answer This camera requires you use the app called "Safe by Swann." It has to be connected via wifi or ethernet and it only sends notifications thru the app to your phone. It will work with xfinity or any other service provider if you can get a wifi signal or ethernet cable to the camera. I have four of these cameras and I would not recommend buying anything from Swann. My cameras worked perfectly before April 12th, 2019. On that date Swann released an update to the Safe by Swann app (version 1.6.5) that rendered all of my cameras pretty much useless. After April 12th I can no longer disarm my cameras or lower the sensitivity on the motion detectors. If you go to the Swann community message boards or check out the IOS App Store reviews after April 12th, 2019 you will see that this flawed update has negatively affected a lot of people. Today is April 22nd and there still hasn't been a fix from Swann. Obviously they released a flawed update without adequate testing. Is this the kind of company that you really want providing security for your home/business?
  Answered 6 years ago by conquistador
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QuestionHow would I access the stored video clips contained in the camera? When capacity if full, does it simply write over stored video?
Asked 7 years ago by AnonymousII.
This question was asked about the related product: Swann - Indoor/Outdoor 1080p Wi-Fi Wireless Security Camera (4-Pack) - Black/White
- Answer Once the memory is full the cameras will overwrite the oldest footage to make room for the new recordings.
  Answered 7 years ago by Swann
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QuestionDoes it work with 5Ghz? Is it rechargeable/wireless?
Asked 6 years ago by Eddie.
- Answer Hello Eddie, Thank you for reaching out to us with your question. This camera will only work on 2.4GHz (wireless range up to 65ft/20m). This must have a wired power connection using the 60-foot power supply unit. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 6 years ago by Swann
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QuestionCan these be connected through a mobile hotspot
Asked 6 years ago by T.
- Answer Hello T, Thank you for reaching out to us. Yes, this camera can be connected through a mobile hotspot. Please be sure to keep into consideration the mobile bandwidth required for each device connected to your hotspot. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 6 years ago by Swann
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Questiondown loaded the app but cant get the swann signal
Asked 6 years ago by REDSKIN.
- Answer Hello, Thank you for reaching out to us with your question. We are sorry to hear that you are having issues with connection on your Swann Wi-Fi Cameras. We ask that you please reach out to our support team for further assistance. Please be sure to use the Safe by Swann application for IOS/Android devices. https://www.swann.com/us/contact-tech-support Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 6 years ago by Swann
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QuestionCan this camera be hard wired
Asked 6 years ago by Lisa.
- Answer Hello Lisa, Thank you for reaching out to us. Yes, this camera can be hardwired to your network using the Ethernet port on the cameras connectors. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 6 years ago by Swann
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QuestionCan I monitor the stream from my Samsung notebook with Windows 10.
Asked 6 years ago by BenH.
- Answer Hello, Thank you for reaching out to us. We are sorry to inform you that this unit will not connect to a desktop/laptop computer. This camera will use the Safe by Swann Application for IOS/Android devices for remote access. Please let us know how we may further assist you, Thank you. Swann Customer Support
  Answered 6 years ago by Swann
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QuestionWill I be able to remotely monitor this camera over my internet that has a Dynamic IP address.
Asked 6 years ago by JerryInTellico.
- Answer Yes, this model can be monitored remotely via app.
  Answered 6 years ago by CommunityAnswer
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QuestionHow can I view these on my smart tv?
Asked 7 years ago by Mittim33.
- Answer No, you can't view these in your smart TV.
  Answered 7 years ago by CommunityAnswer
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QuestionCould the output o f the cameras be connected to a flat screen TV as a monitor?
Asked 7 years ago by Jimmy.
- Answer No, this product is not able to be connected to a flat screen TV as a monitor.
  Answered 7 years ago by CommunityAnswer
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QuestionWill this connect over a 5 ghz wifi connection?
Asked 7 years ago by Shortpplrgreat.
- Answer No, the camera is only able to connect to a 2.4GZ WiFi frequency.
  Answered 7 years ago by Swann
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QuestionAre the power cords required to be plugged into these cameras or do they operate using batteries as well? They are advertised as wireless.
Asked 7 years ago by Mybologna.
- Answer The internet is wireless. The power is corded. The power cords supplied are 60’ long
  Answered 7 years ago by Dshiznit
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QuestionI have a swwhd-outcam. I am trying to pair the camera with my phone, but when I get to the part of Connect To Camera`s Hotspot, I connect to the camera`s network but then nothing happens.I already tried to reset the camera, and I have the blue light blink
Asked 5 years ago by idcf.
- Answer Hello, We are sorry to hear that you are having issues connecting. The Wi-Fi range can be up to 65ft / 20m but Wi-Fi signal can be reduced by many things around the home. Take into consideration the amount of walls the Wi-Fi signal must pass through and their construction. The more solid the building material or the more metal the signal must pass through the more impact it has on the Wi-Fi signal. Also take note of electrical equipment and other appliances that may affect the Wi-Fi signal. Some experimentation with locations may be required to get the optimal signal, check the signal strength in the app to give you a guide on the most suitable placement options. Please contact us for troubleshooting guides. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/contactsupport Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionWhat is the transmission distance of the camera signal?
Asked 7 years ago by deha66.
- Answer Please contact our technical team on the following link: https://support.swann.com/en_us/contact-us-r1GsXncm7
  Answered 7 years ago by Swann
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Showing 1-14 of 14 questions

Questions & Answers

Swann - Indoor/Outdoor 1080p Wi-Fi Wireless Security Camera (2-Pack) - Black/White

Q: QuestionDoes this camera work with any home security Systems I currently have xfinity

Q: QuestionHow would I access the stored video clips contained in the camera? When capacity if full, does it simply write over stored video?

Q: QuestionDoes it work with 5Ghz? Is it rechargeable/wireless?

Q: QuestionCan these be connected through a mobile hotspot

Q: Questiondown loaded the app but cant get the swann signal

Q: QuestionCan this camera be hard wired

Q: QuestionCan I monitor the stream from my Samsung notebook with Windows 10.

Q: QuestionWill I be able to remotely monitor this camera over my internet that has a Dynamic IP address.

Q: QuestionHow can I view these on my smart tv?

Q: QuestionCould the output o f the cameras be connected to a flat screen TV as a monitor?

Q: QuestionWill this connect over a 5 ghz wifi connection?

Q: QuestionAre the power cords required to be plugged into these cameras or do they operate using batteries as well? They are advertised as wireless.

Q: QuestionI have a swwhd-outcam. I am trying to pair the camera with my phone, but when I get to the part of Connect To Camera`s Hotspot, I connect to the camera`s network but then nothing happens.I already tried to reset the camera, and I have the blue light blink

Q: QuestionWhat is the transmission distance of the camera signal?

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QuestionDoes this camera work with any home security Systems I currently have xfinity

QuestionHow would I access the stored video clips contained in the camera? When capacity if full, does it simply write over stored video?

QuestionDoes it work with 5Ghz? Is it rechargeable/wireless?

QuestionCan these be connected through a mobile hotspot

Questiondown loaded the app but cant get the swann signal

QuestionCan this camera be hard wired

QuestionCan I monitor the stream from my Samsung notebook with Windows 10.

QuestionWill I be able to remotely monitor this camera over my internet that has a Dynamic IP address.

QuestionHow can I view these on my smart tv?

QuestionCould the output o f the cameras be connected to a flat screen TV as a monitor?

QuestionWill this connect over a 5 ghz wifi connection?

QuestionAre the power cords required to be plugged into these cameras or do they operate using batteries as well? They are advertised as wireless.

QuestionI have a swwhd-outcam. I am trying to pair the camera with my phone, but when I get to the part of Connect To Camera`s Hotspot, I connect to the camera`s network but then nothing happens.I already tried to reset the camera, and I have the blue light blink

QuestionWhat is the transmission distance of the camera signal?