“BATTERY LASTS UPTO 800 CYCLES. WHAT DOES THAT MEAN? GETING A SWFT MAXX DELIVERED DEC 9TH 2021”
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Hi there, Thanks for reaching out. Before your first ride, we recommend giving your e-bike battery a full and complete charge. Make sure your battery indicator light on your charger reads green before you disconnect your charger and take your first ride. To help prolong your battery life, we recommend you charge your battery when the battery level on your display reads at around 25%. We do not recommend letting your battery drain to 0% too often to avoid causing battery strain. Another great way to help extend the battery's lifespan is to avoid over-charging the battery. Make sure to charge your e-bike according to our recommended charge times, and disconnect when the charging indicator turns green to show you that your e-bike battery is fully charged. After 500 charge cycles your battery may need to be replaced. Please reach out to us at [email protected] when the time comes and our customer service team with assist you in getting it replaced. Don't forget to register your ride using the link provided below to ensure that your battery is covered under the 12 month warranty. Let us know if you have any more questions, we're here to help! https://rideswft.com/pages/warranty-registration
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