Questions & Answers

Q: QuestionHow long will the battery lasts ? Can it be replaced

Asked 3 years ago by RNair.

• A:Answer I have used my bike for about 5-6 months It’s recomendable to keep battery fully charged So my daily use is about 10-15 miles and I keep it charged every day Battery still good

  Answered 3 years ago by NiceVerified Purchase

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Q: QuestionWill it fully function with pedals alone when the battery's life ends? I may just want to operate it without the battery - feasible?

Asked 3 years ago by RandyVG.

• A:Answer Yes, but, it is only one gear so you will not enjoy biking up steep hills. I live on a hill and ride mine with the power turned off down hill/flat areas and then turn the power on when I turn around to go home.

  Answered 3 years ago by HillHateClub

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Q: Questionwill this fit in the backseat of a standard sedan? Or do you need to get a bike rack?

Asked 3 years ago by RR.

• A:Answer Yes it will fit but you gotta remove the front wheel…two bolts…takes just a minute or two to remove or put back on.

  Answered 3 years ago by Momo

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Q: QuestionIs there a key for this bike?

Asked 3 years ago by ME.

• A:Answer No.

  Answered 3 years ago by richardpVerified Purchase

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Q: QuestionWhat is the wattage on the SWFT bikes?

Asked 3 years ago by swish.

• A:Answer See pictures!

  Answered 3 years ago by ChrisVerified Purchase

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Q: QuestionCan this ebike freewheel? In other words do the pedals always have to be moving in assist mode or can you coast?

Asked 3 years ago by Steve.

• A:Answer You can coast, the pedals don't have to be moving on assist mode, is a great bike a really like it

  Answered 3 years ago by Printer

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Q: QuestionWhere can I get this bike serviced or repaired in the San Francisco Bay area?

Asked 3 years ago by Marco.

• A:Answer Hi there, thanks for reaching out! For regular sesrvice and maintenance, we recommend taking your SWFT e-bike to a local bike shop for maintenance. If you experience any issues with your e-bike please let us know, and don't forget to register your ride on our website here: https://rideswft.com/pages/warranty-registration. Check back on our site soon, as we will be launching a partnership soon with Velofix to help with reapirs and maintenance.

  Answered 3 years ago by SWFT

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Q: QuestionNEW BIKE , CHARGER SHOWS - GREEN , CANNOT TURN CONTROLLER ON ?

Asked 3 years ago by JIM.

• A:Answer Hi there, to turn on your VOLT, press and hold the center button on your display and wait for your display to light up! If you experience any issues with your e-bike please let us know, and don't forget to register your ride on our website here: https://rideswft.com/pages/warranty-registration.

  Answered 3 years ago by SWFT

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Q: QuestionWhat is the wattage of the battery and frame size? If it a large xlarge 57cm?

Asked 3 years ago by Ron.

• A:Answer Hi there! Ohana is totally correct! All our specs are listed on Best Buy's site in the details. The VOLT's battery is a 36V 10Ah (360 Watt hours) lithium-ion battery. The frame is a 700C steel frame. Let us know if you have any additional questions about the VOLT.

  Answered 3 years ago by SWFT

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Q: QuestionI see the bike has a throttle. Dies it also have pedal assist? And if it has assist, how many levels?

Asked 3 years ago by Anonymous.

• A:Answer Hi there! The VOLT does come with a 3 level pedal assist in addition to the throttle. Let us know if you have any other questions.

  Answered 3 years ago by SWFT

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Q: Questionwhy does it say only 5 10 riders only? im only 5 7, . i removed the red reflector and placed it on the back frame. Now the seat is lowered another 3 inches. now it will acommodated a rider 5 6 to 5 7. Its now comparable to a 26 inch wheel bike.

Asked 3 years ago by mdmm.

• A:Answer Although it may be possible for you to ride the VOLT at 5'6", it may be uncomfortable because of the standover height of the bike frame. The standover height of the frame bar measures 32.5" from the ground, which is the point where you would straddle your frame at a stop. You should aim for at least 1 inch of clearance in order to stop comfortably.

  Answered 3 years ago by SWFT

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Q: QuestionDoes this bike have a torque sensor?

Asked 3 years ago by Dogg.

• A:Answer The VOLT does not come with a torque sensor, however it features a cadence sensor.

  Answered 3 years ago by SWFT

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Q: QuestionCan I ride this bike in the snow and ice? Does it come with snow tires on it?

Asked 3 years ago by RichNEPA.

• A:Answer Hey there, The VOLT does not come with snow tires however you can ride this bike in snow. You may be interested in checking out our ZIP model. It has fat tires that are perfect for all terrains. Let us know if you have any other questions!

  I would recommend:

  • 

    SWFT - ZIP eBike w/ 37mi Max Operating Range & 20 mph Max Speed - Black

    User rating, 4.23 out of 5 stars with 162 reviews.

    (162)

  Answered 3 years ago by SWFT

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Q: QuestionCan you put bigger/beefier tires on this bike?

Asked 3 years ago by Curious.

• A:Answer If you'd like to replace the tires, we recommend 700cx28mm road tires. Our FLEET and ZIP models however, feature thicker tires with more grip for a variety of terrains.

  I would recommend:

  • 

    SWFT - FLEET eBike w/ 37.2mi Max Operating Range & 20 mph Max Speed - White

    User rating, 4.15 out of 5 stars with 155 reviews.

    (155)
  • 

    SWFT - ZIP eBike w/ 37mi Max Operating Range & 20 mph Max Speed - Black

    User rating, 4.23 out of 5 stars with 162 reviews.

    (162)

  Answered 3 years ago by SWFT

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Q: QuestionHey i weigh over 220 can i still ride this bike

Asked 3 years ago by Travis.

• A:Answer The VOLT is recommended for riders up to 220 lbs, however if you'd like to accommodate more weight (add-ons, cargo, etc) we would recommend the FLEET or the ZIP model, both of which can accommodate up to 265 lbs.

  I would recommend:

  • 

    SWFT - FLEET eBike w/ 37.2mi Max Operating Range & 20 mph Max Speed - White

    User rating, 4.15 out of 5 stars with 155 reviews.

    (155)
  • 

    SWFT - ZIP eBike w/ 37mi Max Operating Range & 20 mph Max Speed - Black

    User rating, 4.23 out of 5 stars with 162 reviews.

    (162)

  Answered 3 years ago by SWFT

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Q: QuestionAre these eligible for the e-bike tax credit? When does that tax credit begin if it hasn't already started?

Asked 3 years ago by Jackbr.

Q: QuestionWhere are these bikes manufactured?

Asked 3 years ago by yo234.

• A:Answer At this price range? It is manufactured in China.

  Answered 3 years ago by richardpVerified Purchase

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Q: QuestionThis ad says the swyft bike is 50%off at Best buy. The price is $500, will you honor the deal

Asked 3 years ago by NUTZSO.

• A:Answer Please reach out to our customer service team at hello@rideswft to inquire about a price adjustment and they will be happy to assist.

  Answered 3 years ago by SWFT

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Q: QuestionThe picture on the website shows a 7 speed shimano derailleur yet your description mentions a single speed. Which is it? Thanks.

Asked 3 years ago by XMASgift.

• A:Answer Single speed only

  Answered 3 years ago by RandombuysVerified Purchase

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