My TV suddenly won’t connect to the internet. It worked fine until the internet went out a couple days ago. Shows our network connection is excellent but it won’t connect. Tried restarting the system, tried rebooting the modem and still nothing. null

Question

babajan123 · Accepted Answer

Try calling Roku support. We have enjoyed good customer service from Roku.

TCLExpert · Answer

Hello LS,

Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

Thank you,

TCL Social Support

“My TV suddenly won’t connect to the internet. It worked fine until the internet went out a couple days ago. Shows our network connection is excellent but it won’t connect. Tried restarting the system, tried rebooting the modem and still nothing.”

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