A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Thank you, TCL Customer Support
A:AnswerCurrently, our TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe resolution on the TV cannot be manually manipulated. The TV has a 1080p resoltuion. However, it will play the content in the resolution it comes in on. Therefore, if you are watching 720p content, it will appear as 720p. Hope this helps! Thank you, TCL Customer Support
A:AnswerI have great reception and no issues with streaming services of Prime or Netflix - I do have AT&T 5G WiFi Router...but then again the TCL TV in my home office 6' from the router. If you need to place the TV far from you home router and have buffering issues, I suggest you get a NetGear range extended for multiple devices.
A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you are experiencing. Thank you, TCL Customer Support
A:AnswerCurrently, our smart TVs do not support the direct input of channel numbers. However, if your TV is connected to the Internet, you can press the left arrow key to populate a channel guide and navigate channels this way. Additionally, you can enable "favorites" for over the air channels so that your most watched channels will automatically appear towards the top. To enable favorites you would go to Home>Settings>TV inputs>Antenna TV>Favorite Channels>Enable. Hope this helps! Thank you, TCL Customer Support
A:AnswerI assume you mean a "shipping" screen protector. It did NOT come with a screen protector but was in a protective plastic bag and screen was fine. Beautiful picture. Have not figured out Roku yet. 3 HDMI ports is nice.
A:AnswerThis TCL Roku TV does not feature a screen protector. You can visit https://www.tclusa.com/sites/default/files/2018-09/3-Series-Roku-User-Guide_US-CA-8.1_4.pdf for the full users manual. On page 139 you can find Care and Cleaning instructions. Hope this helps! Thank you, TCL Customer Support
A:AnswerOur TCL Roku TVs do not currently support Bluetooth. However, you can download the free Roku app on your smart phone or tablet to use voice search, voice control, and experience private listening. To enjoy private listening you simply click private listening in the app, and attach headphones to your smart phone or tablet. Or you can use the 3.5 mm headphone jack in the back of the TV to connect standard headphones. Hope this helps! Thank you, TCL Customer Support
A:AnswerThis TCL Roku TV has various inputs, including 3 HDMI ports, that can be used to connect external devices. Hope this helps! Thank you, TCL Customer Support
A:AnswerOur TCL Roku TVs do not currently support Bluetooth. However, you can download the free Roku app on your smart phone or tablet to use voice search, voice control, and experience private listening. To enjoy private listening you simply click private listening in the app, and attach headphones to your smart phone or tablet. Or you can use the 3.5 mm headphone jack in the back of the TV to connect standard headphones. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe dimensions for this TCL Roku TV with the feet attached are as follows: (W x H x D) 28.8" x 19.1" x 7.1". Hope this helps! Thank you, TCL Customer Support
A:AnswerAbsolutely! The Disney Plus streaming channel is one of the thousands of streaming channels offered through the Roku Channel Store. You can also visit www.roku.com/whats-on to see other streaming channels Roku offers. Hope this helps! Thank you, TCL Customer Support
A:AnswerOur TCL Roku TVs do not have DVR capabilities. However, if you connect a USB Drive to your TV you can access Live TV Pause. You can visit https://support.tclusa.com/209528-what-is-live-tv-pause for more information about this. Hope this helps! Thank you, TCL Customer Support
