“Why can’t I get channel 11. My remote does not allow me to punch in numbers”
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Currently, our smart TVs do not support the direct input of channel numbers. However, if your TV is connected to the Internet, you can press the left arrow key to populate a channel guide and navigate channels this way. Additionally, you can enable "favorites" for over the air channels so that your most watched channels will automatically appear towards the top. To enable favorites you would go to Home>Settings>TV inputs>Antenna TV>Favorite Channels>Enable. If you are completely missing a channel, you may want to try re-scanning for channels. Hope this helps! Thank you, TCL Customer Support
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