“Hi, I have two questions. 1.) How do I mute the TV using the Remote? 2.) What does the virtual keyboard button on the Remote do? I press on it and nothing happens on the TV. Thanks.”

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• The remote itself does not have a button. However, you can use the Google voice assistant button on the remote to ask google to and unmute the TV. The Virtual Keyboard will populate an on-screen keyboard for supported interfaces. Not all apps support the Virtual Keyboard. Hope this helps! Thank you, TCL Customer Support

  Answered by TCLExpert 5 years ago

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