“I'm on the fence with this TV. After reading the reviews and people having problems the screen going out. Instead of TCL replying with the same old worn out answer, why not telling them what the problem may be and how to possibly fix it.”
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At TCL, we are committed to delivering premium products with world-class customer experience. We are always here to help our customers if they experience a problem or simply need further guidance. We have various support channels to best fit the needs of our customers including phone, email, and live chat. In most instances, we need more information to further assist customers in finding an adequate solution. Hope this helps! Thank you, TCL Customer Support
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