“As per countless posts on Reddit, YouTube, and even your website has a section on the issue with the LED backlight malfunctioning. My question is does TCL offer an extended warranty and what quality control has TCL implement to fix this issue?”
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Hello SonnySmooth, Thank you for taking the time to provide your feedback. We do not offer an extended warranty for our TVs at this time, but all our TVs come standard with a limited 1 year manufactures warranty. Also, all our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. TCL Social Support
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